Service Desk Analyst

Job Title: Service Desk Analyst – Technical Support.Shift Timing: 6:00 PM – 4:00 AM IST (US Hours)Interview Mode: Face-to-face (Single Round)Location: Noida(Onsite)Job OverviewWe are seeking a skilled and customer-focused Service Desk Analyst to join our technicalsupport team. The ideal candidate will have experience working with reputed brands,...

Job Description of Service Desk AnalystRole: Service Desk AnalystAccountability• Ability to work in 24*7 environment, this is a must• First Point of Contact for users to report Technical issues• Record all interactions through call, email or chat in the Ticketing System. Resolve issuesunder support boundaries and route issues beyond scope to the...

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Service Desk - L1 and L2 Support Tech Mahindra is Hiring for Service desk Role - L1 and L2 Support (WFO) Roles & Responsibilities:Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. ...

B2B Service Desk Agent We're looking for B2B Service Desk Agent with 0–18 months of experience who have a passion for customer service and excellent communication skills. - It's a calling profile, so strong spoken English and a customer-focused attitude are key - Location: Noida, India - Joining: Immediate If interested, send your...

Req ID 341592 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Knowledge Management Analyst - Service Desk to join our team in Noida Karn taka IN-KA India IN Key responsibilities Working...

Responsibilities:* Greet guests, manage front desk operations & handle queries via phone/in person* Maintain guest database & update records accurately* Coordinate housekeeping services & resolve issues promptly

Senior Service Desk - Technical Support "Senior Service Desk Associate English India – Work from Office Competitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and...

Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

Service Desk - Technical Support Req ID: 334438 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk - Technical Support to join our team in Noida, Uttar Pradesh...