Assistant Rcm Manager

3 weeks ago

Mumbai, India Teleperformance (TP) Full time

Key Responsibilities

US healthcare immediate joiners only.

  • Team and Process Management: Assistant manager

  • Lead and mentor an RCM team, assigning tasks and ensuring efficient resource utilization to meet Service Level Agreements (SLAs) and client deliverables.

  • Develop and implement process improvements to enhance efficiency and reduce errors in the revenue cycle.

  • RCM Operations:

  • Oversee billing and claims resubmission, retrieve necessary documents, and handle adjustments and credit balances.

  • Resolve rejected and denied claims through corrections and appeals.

  • Monitor and manage accounts receivable, conducting follow-ups to minimize write-offs and optimize cash flow.

  • Quality Assurance and Compliance:

  • Ensure compliance with relevant regulations and industry standards within US healthcare.

  • Monitor quality, provide feedback, and conduct regular audits to maintain process accuracy and efficiency.

  • Staff Training and Development:

  • Provide training and support to staff on RCM systems and processes.

  • Develop and implement training programs and developmental plans to minimize staff attrition and boost engagement.

  • Client and Stakeholder Interaction:

  • Act as a point of contact for client communication, ensuring client expectations are met.

  • Collaborate with internal departments like medical billing and denial management to resolve complex issues.

Required Skills and Qualifications

  • Experience: Several years of experience in Revenue Cycle Management, particularly in US healthcare, is often required.
  • Leadership & Team Management: Proven ability to lead and motivate teams, handle escalations, and manage performance.
  • Technical Skills: Proficiency with RCM software, medical billing, claims management, and data analysis tools.
  • Problem-Solving: Strong analytical and problem-solving skills to address complex customer inquiries and billing issues.
  • Knowledge: In-depth knowledge of US healthcare billing and claims processes, payer rules, and regulatory requirements.

Contact details:

Ph No :

Best Regards

Ramya V

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