Founder's office

tldr; We're looking for people who're hungry to learn and shoulder responsibility. Some experience with running email + linkedin outbound campaigns is a MUST. At Dexy, we’re transforming outbound lead generation with AI-driven solutions that help businesses connect with their ideal customers. As a Customer Success & Outbound Specialist in the Founder’s Office, you’ll work directly with the founding team to craft and execute high-performing email and Linked In campaigns while ensuring customers unlock the full potential of our platform. This is a high-ownership role for individuals hungry to grow, make an impact, and learn alongside a high-energy team in a fast-scaling startup. What You’ll Do In this hybrid role, you’ll blend your expertise in email and Linked In outreach with customer success and strategic growth initiatives: Customer Success Onboarding & Campaign Setup: Collaborate with customers to define their Ideal Customer Profiles (ICPs) and launch successful email and Linked In campaigns. Performance Analysis: Track campaign KPIs (reply rates, open rates, connection requests, and conversions), providing actionable insights to improve results. Strategic Support: Advise customers on refining outreach messaging, cadence, and personalization strategies for email and Linked In campaigns. Relationship Management: Build long-lasting relationships with customers by acting as a trusted advisor and ensuring their success with Dexy. Email & Linked In Campaign Execution Outbound Campaigns: Craft, optimize, and execute email and Linked In outreach campaigns for Dexy’s clients and internal growth experiments. Personalization & Segmentation: Leverage AI and data-driven insights to create hyper-personalized, segmented outreach that drives engagement. Continuous Optimization: Regularly test subject lines, messaging, and outreach cadences, sharing learnings with the team and customers. Platform Expertise: Become a power user of Dexy’s AI platform, demonstrating its value in creating and scaling outbound campaigns. Founder’s Office Strategic Projects High-Impact Initiatives: Work closely with the founders on key growth projects, including entering new markets, crafting playbooks, and scaling customer accounts. Customer Feedback Loop: Provide feedback to the product team to enhance features, particularly for email and Linked In campaign optimization. Growth Experiments: Test and validate innovative outreach strategies to stay ahead in outbound lead generation. What You Bring to the Table Email & Linked In Campaign Expertise: Hands-on experience designing and managing high-performing email and Linked In campaigns, ideally as an SDR. Customer Success Knowledge: 1-2 years in customer-facing roles (Customer Success, Account Management, or Sales) with a focus on outbound outreach. Communication Skills: Exceptional written and verbal communication skills, with a knack for crafting compelling messages for different audiences. Analytical Mindset: Ability to analyze campaign data, identify trends, and suggest optimizations for better performance. Self-Starter: A proactive individual who takes ownership of challenges and delivers results in dynamic, fast-paced environments. Growth Mindset: Eager to learn, adapt, and grow alongside a team of high performers. Why Dexy? Founder-Led Mentorship: Work closely with the founding team, gaining invaluable insights and exposure to startup leadership. Skill Development: Hone your expertise in email and Linked In outreach, customer success, and Saa S growth strategies. Relocation Benefits: We provide housing and relocation assistance to make your move seamless. Impactful Role: Be at the forefront of scaling AI-driven outbound lead generation, directly influencing Dexy’s growth trajectory. Perks & Benefits Competitive salary with performance-linked bonuses. First-hand mentorship from founders and industry veterans. Opportunities for accelerated career growth in a core team role. A fun, high-energy startup culture filled with driven individuals. Who Should Apply? This role is for ambitious individuals who: Have experience running email and Linked In campaigns and are familiar with tools like Outreach, Salesloft, Instantly, or Linked In Sales Navigator. Thrive in customer-facing roles and want to elevate their skills in outbound strategy and customer success. Are excited about working closely with founders in a high-responsibility role. Are hungry to learn, grow, and make a tangible impact in a fast-paced AI Saa S startup. Ready to Build the Future of Outbound Lead Gen? ONLY if you’re passionate about Email and Linked In campaigns and want to combine hands-on execution with strategic growth initiatives, we’d love to hear from you. Apply now and become a part of Dexy’s mission to revolutionize outbound lead generation About Dexy Dexy is an AI-powered outbound lead generation platform helping businesses supercharge their sales pipelines. We’re on a mission to revolutionize how companies find and engage their next customers. Join us in shaping the future of sales intelligence Location: Remote Experience: 1-2 Years (Previous experience as an SDR specializing in email and Linked In campaigns is a strong plus) Type: Full-Time Compensation: 30-50 K