Client Operations Manager
2 weeks ago
Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 12,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. Contact Scope DIRECT EMAIL - Job Title : Manager - Service Delivery Report to Service Delivery - Director Department- Service Delivery Unit Location - Bangalore, India Domain Looking for: US Insurance US Mortgage US Healthcare International Banking Operations/BFSI International BPO Non - Voice Process Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.G. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills: Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Operations Manager Minimum 12 years experience, 5-7 years people management experience. Experience for Sr. Operations Manager Minimum 15+ years experience, 7-10 years people management experience. Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL -
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bangalore, India client of mancer Full timeJob Description: Head of Wealth & Investment Management OperationsRole OverviewThe Head of Wealth & Investment Management Operations will lead the end-to-end operations supporting Wealth, Private Banking, and Investment Management businesses. The role is accountable for operational strategy, service delivery, risk management, digital transformation, and...
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bangalore, India client of mancer Full timeJob Description: Head of Wealth & Investment Management Operations Role Overview The Head of Wealth & Investment Management Operations will lead the end-to-end operations supporting Wealth, Private Banking, and Investment Management businesses. The role is accountable for operational strategy, service delivery, risk management, digital transformation, and...
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Vice President Operations
7 days ago
bangalore, India Client of Anthroplace Full timeJob Title: Vice President – Operations (E-Commerce) Location: Kolkata Business Partnership: Flipkart (Mobile, Electronics & Audio Categories) About the Company: Our client company is expanding its operational footprint in high-growth categories such as Mobile, Electronics, and Audio. As the company scale rapidly, they are building a strong leadership team...
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GRC Deputy Manager/ Manager
6 days ago
bangalore, India Cubical Operations LLP Full timeJob Title: GRC Deputy Manager/Manager Location: Chennai Experience: Minimum 4 years Shift: Regular business hours (as per company policy) Role Overview We are seeking a GRC Consultant / Senior Consultant with strong experience in ISMS, ISO 27001, and Third-Party Risk Management (TPRM). The ideal candidate will support governance, risk, and compliance...
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Associate (Client Success & Operations)
5 days ago
bangalore, India UniHawk Global Full timeAbout UniHawk: UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys. Our mission is to deliver trusted guidance, strategic insight, and personalized support to every student and family we serve. Role Overview: As an Associate (Client Success & Operations),...
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Client Transition Manager
1 day ago
bangalore, India beBeeOnboarding Full timeKey Job BriefThis role bridges the gap between sales and service delivery, enabling a seamless transition for clients. The Client Onboarding Specialist plays a vital part in this process, ensuring a successful hand-off from pre- to post-sales deployment and support services.Main Responsibilities:Coordinate client onboarding activities to guarantee a smooth...
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bangalore, India Client of Anthroplace Full timeJob Title: Vice President – Operations (E-Commerce) Location: Kolkata About the Company: Our client company is expanding its operational footprint in high-growth categories such as Mobile, Electronics, and Audio. As the company scale rapidly, they are building a strong leadership team to drive operational excellence, category expansion, and marketplace...
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Information Risk Management
2 weeks ago
bangalore, India Cubical Operations LLP Full timeManager / Senior Manager – Information Risk Management (IRM)Consulting | BangaloreLocation: BangaloreExperience: 5+ yearsRole: Manager / Senior Manager – Information Risk ManagementPreference: Early joiners preferredAbout the RoleWe are seeking experienced professionals in Information Risk Management (IRM) for our consulting practice. The role involves...
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Information Risk Management
1 week ago
bangalore, India Cubical Operations LLP Full timeManager / Senior Manager – Information Risk Management (IRM) Consulting | Bangalore Location: Bangalore Experience: 5+ years Role: Manager / Senior Manager – Information Risk Management Preference: Early joiners preferred About the Role We are seeking experienced professionals in Information Risk Management (IRM) for our consulting practice. The role...
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Information Risk Management
7 days ago
bangalore, India Cubical Operations LLP Full timeManager / Senior Manager – Information Risk Management (IRM) Consulting | Bangalore Location: Bangalore Experience: 5+ years Role: Manager / Senior Manager – Information Risk Management Preference: Early joiners preferred About the Role We are seeking experienced professionals in Information Risk Management (IRM) for our consulting practice. The role...
