Assistant Manager Customer Service
4 weeks ago
Job Description We are seeking a friendly and empathetic Assistant Manager Customer Service to join our team in Navi Mumbai, India. In this role, you will be ensuring exceptional customer experiences Develop and implement strategies to improve customer satisfaction and loyalty Handle escalated customer issues and complaints with empathy and professionalism Collaborate with other departments to resolve complex customer inquiries Analyze customer service data and prepare reports for upper management Contribute to the development and implementation of customer service policies and procedures Ensure adherence to quality assurance standards and company guidelines Identify and recommend process improvements to enhance efficiency and customer experience Participate in hiring, training, and onboarding of new customer service team members Qualifications 5-8 years of customer service experience, with 1-2 years in a supervisory role Bachelor's degree Exceptional communication skills, both verbal and written Strong leadership abilities with a supportive and decisive approach Excellent problem-solving and conflict resolution skills Ability to analyze data and generate actionable insights Strong time management and organizational skills Customer-focused mindset with a commitment to delivering high-quality service Adaptability to changing priorities and ability to work in a fast-paced environment Fluency in English and Hindi Additional Information The Customer Service Executive supports the Sales team with customer service
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Customer Service
2 weeks ago
Navi Mumbai, India grace facility service Full timeReceive enquiries/orders from customers and revert to them accordingly after checking its existing or new. - Following up with product development team for approval status, costing, and Global Selling price and development status for new Enquiries. - Discussing with the concerned sales manager on sell price to be quoted to customer after providing all...
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Customer Service Representative
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...
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Bpo Customer Service Navi Mumbai
2 weeks ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹26,000.00 per...
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Bpo Customer Service Navi Mumbai
1 week ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹26,000.00 per...
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Bpo Customer Service Navi Mumbai
2 weeks ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with good comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are...
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Customer Service Assistant
1 day ago
Navi Mumbai, India DBS MINTEK PVT LTD Full time**Manage availability and verification of materials and prepare necessary documents**. Develop easily comprehendible and successful documents using excel sheet. Updating of the client sheet.follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. **Job Types**: Full-time, Regular / Permanent,...
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Customer Service Assistant
1 week ago
Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time**Job Title**: Customer Service Assisstant **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**:H.S. (12th) pass or...
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Bpo Customer Service
2 weeks ago
Sanpada, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For International BPO Customer Service **Must have experience in customer service** Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8657177805 Pay: ₹20,000.00 -...
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Customer Service Assistant
4 weeks ago
Mumbai, India Ernesto Ventós S.A. Full timeVentós Group is an international company specialized in the distribution of ingredients as Essential Oils & Aroma Chemicals for the Flavors & Fragrances Industry with the Head Quarters located in Barcelona, Spain. The company has 9 subsidiaries around the world and Ventós India. is the Indian one, located in Mumbai, India. To continue with our process of...
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Customer Service Assistant
4 weeks ago
Mumbai, India Ernesto Ventós Full timeVentós Group is an international company specialized in the distribution of ingredients as Essential Oils & Aroma Chemicals for the Flavors & Fragrances Industry with the Head Quarters located in Barcelona, Spain. The company has 9 subsidiaries around the world and Ventós India. is the Indian one, located in Mumbai, India. To continue with our process of...
