![Seth M. R. Jaipuria Schools](https://media.trabajo.org/img/noimg.jpg)
Operations Executive
3 weeks ago
Sr. Executive/ Executive Operations
About the role :
AM Operation’s objective is to act as a strategic business developer and thinker who should be able to execute marketing plans for results; the main motive being bringing business to the school in the form of admissions.
Job responsibilities :
- Franchise Support:
- Provide ongoing support to franchisees, addressing inquiries and concerns.
- Collaborate with franchise partners to ensure adherence to brand standards.
- Facilitate communication between the franchisor and franchisees.
- Training:
- Develop and implement training programs for new and existing franchisees.
- Conduct on-site and virtual training sessions to ensure consistent brand representation.
- Evaluate training effectiveness and make necessary adjustments.
- Compliance:
- Monitor franchisee compliance with brand policies and procedures.
- Conduct regular audits to assess adherence to quality and operational standards.
- Address compliance issues promptly and implement corrective actions.
- Follow up for admission withdrawal and try to gain the knowledge behind it.
- Building up rapport with existing parents and trying to get leads for next year's admission academic session.
- Prepare an annual marketing report to facilitate strategic decision making by management.
- To know, maintain, adhere to, and comply with all rules and policies for admissions as prescribed by Jaipuria Edutech Pvt. Ltd.
- To maintain continuous contact with the parents & students.
- Preparing a marketing calendar for all the schools to get admissions.
Requirements :
- Bachelor's degree in Business Administration or related field.
- Proven experience in franchise support, training, or compliance roles.
- Strong understanding of franchising regulations and industry best practices.
- Excellent communication and interpersonal skills.
- Ability to travel as needed.
Skills :
- Training and development expertise.
- Problem-solving and conflict resolution.
- Detail-oriented with strong organizational skills.
- Knowledge of franchise regulations and legal compliance.
- Relationship-building and teamwork.
Key Performance Indicators (KPIs):
- Franchisee satisfaction and engagement levels.
- Training program effectiveness.
- Compliance audit results.
- Timely resolution of franchise-related issues.
- Successful implementation of corrective actions.
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