Patient counsellor
2 days ago
Company Description
We're Hiring: Patient Counsellor
Locations: Malleswaram (Bangalore) & Gurgaon
About QI Spine Clinic:
QI Spine Clinic is India's 1st chain of medical centers specializing in the accurate diagnosis and non-surgical treatment of back and neck pain. With 22+ clinics across 5 cities and a 91% success rate, we've helped thousands of patients avoid surgery and recover fully through advanced, research-driven care.
Role: Patient Counsellor
As a Patient Counsellor, you will play a vital role in guiding patients through their recovery journey. This role blends patient care with sales, communication, and customer experience.
Key Responsibilities:
Counselling patients on treatment approach, recovery expectations & pricing
Building trust by educating patients in simple, clear communication
Ensuring a seamless patient experience from first visit to treatment completion
Driving patient conversions with empathy-driven sales approach
Handling queries, addressing concerns, and creating long-term patient relationships
Coordinating with doctors, finance, and operations for smooth clinic functioning
What We're Looking For:
Excellent conversation & communication skills
Strong sales orientation with ability to meet targets
Empathy, patience, and confidence in handling patients
HSC/Graduate with proficiency in Microsoft Excel
Prior experience in patient counseling, customer service, or sales preferred
Why Join Us?
At QI Spine, you don't just build a career—you change lives. Be part of a mission-driven team that combines medical expertise with compassion and innovation.
Shift: 8 hours (flexible between 7 AM – 9 PM)
Apply now and help transform lives
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