Patient Care Manager

4 weeks ago


Pune, India Dr Batras Full time

*Role & Responsibilities: *

The primary responsibilities of the role are as follows:

  • Manage every aspect related to Patients right from the patients' entry into the clinic, to their exit.
  • Interact with & Counsel Patients.
  • Handle Patients' grievances/complaints/issues, and escalate it through the right channel, whenever needed.
  • Create, maintain, & update Patients database on a regular basis.
  • Efficient management of the Front Desk.
  • Handle the clinic team, comprising of the PSE(s) & Accounts Executive(s).
  • Multitask to ensure smooth clinic functioning.
  • Maintain the desired hygiene & cleanliness standards of the clinic, and ensure the overall upkeep of the clinic

Desired Candidate Profile

*Skills: *

  • Good Communication Skills
  • Active Listening
  • Pleasant & Confident
  • Persuasion skills
  • Patience & Assertiveness

Remain calm under pressure

Location - Ahmedabad,Bengaluru,Chennai,Hyderabad,Kolkata,Mumbai,New Delhi,Pune,Vadodara



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