ITSM Process Expert

ITSM Process Expert:Design & build next generation best practices aligning with ITIL4 and SIAM process frameworksDesign, build & effectively utilize ITIL4 & SIAM maturity models for customer & organization benefitIdentify gaps. Design & deliver business values for internal & external stakeholdersAdopt Agile, DevOps & other digital frameworks to make the...

ITSM Process Expert:Design & build next generation best practices aligning with ITIL4 and SIAM process frameworksDesign, build & effectively utilize ITIL4 & SIAM maturity models for customer & organization benefitIdentify gaps. Design & deliver business values for internal & external stakeholdersAdopt Agile, DevOps & other digital frameworks to make the...

From 10 to 15 year(s) of experience - ₹ 40-50 Lacs P.A. - Bangalore/ Bengaluru,Karnataka*** **Job Description**: **Roles and Responsibilities** **Key Responsibilities**: - Develop and maintain ITSM process documentation, including standard operating procedures (SOPs) and work instructions. - Define and measure process metrics to monitor the...

Hiring for Multinational client of Searchends - From 9 to 14 year(s) of experience - ₹ 25-40 Lacs P.A. - Bangalore/Bengaluru*** **Job Description**: **Position: ITSM Process Owner** **Key Responsibilities**: - Develop and maintain ITSM process documentation, including standard operating procedures (SOPs) and work instructions. - Define and measure...

Position Overview :We are seeking a Business Consultant with experience in Business Process Consulting (BPC), specifically within IT Service Management (ITSM). The ideal candidate will possess a minimum of 4 years of experience, demonstrating expertise in analyzing, designing, and optimizing ITSM processes to drive business value.Qualifications :- Minimum of...

Position Overview :We are seeking a Business Consultant with experience in Business Process Consulting (BPC), specifically within IT Service Management (ITSM). The ideal candidate will possess a minimum of 4 years of experience, demonstrating expertise in analyzing, designing, and optimizing ITSM processes to drive business value.Qualifications :- Minimum of...

**Req ID**:249328 We are currently seeking a ITSM Process Architect Intermediate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). ServiceNow Process Architects bring their deep understanding of system and software architecture to design complex solutions on the ServiceNow platform for our customers. They lead and prescribe clients to best...

**Req ID**: 249328 We are currently seeking a ITSM Process Architect Intermediate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). ServiceNow Process Architects bring their deep understanding of system and software architecture to design complex solutions on the ServiceNow platform for our customers. They lead and prescribe clients to best...

**Requirements**: - 8+ years of experience in IT service management, service design, or a related role. - Strong understanding of ITSM frameworks (e.g., ITIL) and best practices. - Experience in designing and implementing service management processes, such as incident management, problem management, and change management. - Proficient in using ITSM tools...

Technical Product Owner – ITSMResponsibilities:- Responsible for end-to-end ownership for Kenvue GCC Bengaluru ServiceNow ITSM product, including roadmap and vision.- Partners with ITSM process owners to deliver of ITSM capabilities to meet the needs of the Technology & Data organization. The selected candidate will accomplish this responsibility through...

Product Group Manager - ITSMPrimary Responsibilities:- Drive global technology operations strategy and process improvement opportunities in Kenvue Tech & Data.- Craft the ITSM vision and roadmap aligned to ServiceNow platform capabilities.- Design technology operations workflows with emphasis on automation; facilitate integration of ITSM and DevOps.- Partner...

Technical Product Owner – ITSMResponsibilities:Responsible for end-to-end ownership for Kenvue GCC Bengaluru ServiceNow ITSM product, including roadmap and vision.Partners with ITSM process owners to deliver of ITSM capabilities to meet the needs of the Technology & Data organization. The selected candidate will accomplish this responsibility through...

Technical Product Owner – ITSM Responsibilities: Responsible for end-to-end ownership for Kenvue GCC Bengaluru ServiceNow ITSM product, including roadmap and vision. Partners with ITSM process owners to deliver of ITSM capabilities to meet the needs of the Technology & Data organization. The selected candidate will accomplish this responsibility through...

Technical Product Owner – ITSMResponsibilities:Responsible for end-to-end ownership for Kenvue GCC Bengaluru ServiceNow ITSM product, including roadmap and vision.Partners with ITSM process owners to deliver of ITSM capabilities to meet the needs of the Technology & Data organization. The selected candidate will accomplish this responsibility through...

Description and Requirements Responsibilities: Lead the planning and execution of ITSM system transitions, including project planning, stakeholder engagement, and risk management. Develop and maintain project schedules, budgets, and resource plans. Work collaboratively with other IT teams to ensure that IT services are transitioned effectively...

Description and Requirements Responsibilities: Lead the planning and execution of ITSM system transitions, including project planning, stakeholder engagement, and risk management. Develop and maintain project schedules, budgets, and resource plans. Work collaboratively with other IT teams to ensure that IT services are transitioned effectively...

Job DescriptionGuide and supports ITSM (IT Service Management) process and/or service implementation for designated ITSM initiatives by documenting process and/or service requirements and acceptance criteria from process owners and key stakeholders.Assists in the preparation of release notes, training materials, and documentation in appropriate...

Job Description:Role: Solution Architect Location: Bangalore (Whitefield) - HybridExperience: 15+ YearsShift: 2nd ShiftDuties & Responsibilities:Gather client requirements pertaining to IT services through consultation, workshops, and interviews.Analyse client requirements and derive functional, non-functional, process, tools and technologies required to...

Job Description:Role: Solution Architect Location: Bangalore (Whitefield) - HybridExperience: 15+ YearsShift: 2nd ShiftDuties & Responsibilities:Gather client requirements pertaining to IT services through consultation, workshops, and interviews.Analyse client requirements and derive functional, non-functional, process, tools and technologies required to...

Product Group Manager - ITSM Primary Responsibilities: Drive global technology operations strategy and process improvement opportunities in Kenvue Tech & Data. Craft the ITSM vision and roadmap aligned to ServiceNow platform capabilities. Design technology operations workflows with emphasis on automation; facilitate integration of ITSM and DevOps....