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Customer Support Executive

2 months ago

Chandigarh, India Millions Kart Private Limited Full time
Company Description

Millions Kart is an institution for global businesses to obtain technical solutions for complex business problems. With a strong presence in the web & mobile development industry for five years, Millions Kart offers services such as website development, E-commerce stores, web applications, and mobile applications. The team of professional web designers & developers at Millions Kart is driven by passion, innovation, and the latest trends to create reliable, appealing, and innovative solutions.

Role Description

This is a full-time on-site role for a Customer Support Executive at Millions Kart Private Limited in Chandigarh, India. The Customer Support Executive will be responsible for providing online support, ensuring customer satisfaction, offering technical support, and delivering excellent customer service on a daily basis.

Qualifications
  • Customer Support and Customer Service skills
  • Technical Support expertise
  • Online Support proficiency
  • Strong communication and interpersonal skills
  • Ability to prioritize tasks and handle multiple customer inquiries
  • Experience in handling customer escalations and resolving issues efficiently
  • Knowledge of CRM systems and ticketing tools
  • Bachelor's degree in a relevant field