Inside Sales Associate

4 weeks ago

Chandigarh, India Delhivery Full time

Job Description- Inside Sales

About Delhivery

Delhivery is India's largest fully integrated logistics services provider. With its nationwide network covering over 18,500 pin codes, the company provides a full suite of logistics services such as express parcel transportation, PTL freight, FTL, cross-border, supply chain, and technology services. Delhivery has successfully fulfilled over 2 billion shipments since inception and today q works with over 26,500 customers, including large & small e-commerce participants, SMEs, and other enterprises & brands. At Delhivery, we use technology to drive supply chain innovation. Our mission is to fulfill all of Indias online and offline consumption demand through best-in-class industry solutions, domain expertise and pan-India operations.

Key Responsibilities

  • Make outbound calls to SME prospects and respond to inbound leads.
  • Explain Delhivery's FTL offerings in a simple, clear manner suited to SMEs.
  • Qualify leads based on client profile, business potential, and requirements.
  • Maintain accurate lead information in CRM/trackers.
  • Support Account Executives in converting qualified leads into active clients.
  • Share quotes, follow up on WhatsApp/email, and resolve simple client queries by coordinating with internal teams.
  • Consistently achieve daily/weekly activity targets (calls, connects, qualified leads).

Desired Candidate Profile

  • Comfortable with high-volume outbound calling
  • Clear verbal communication in Hindi + English (regional language is a plus).
  • Strong listening skills with the ability to understand client pain points quickly.
  • Organized, detail-oriented, and able to update trackers/CRM daily.
  • Self-motivated with a focus on achieving activity and conversion targets

What We Offer

  • Structured training on sales process, product knowledge, and CRM tools.
  • Exposure to India's largest logistics platform and SME client ecosystem.
  • Growth opportunities into senior inside sales or account management roles.
  • Competitive salary with performance incentives linked to qualified leads and successful client activation.

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