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Encompass Administrator
2 months ago
Title : Encompass Administrator
Job Description :
Position Overview :
- We are currently seeking a skilled and experienced Encompass Administrator to join our team.
- The Encompass Administrator will be responsible for managing, maintaining, and optimizing our Encompass system, ensuring its smooth operation, compliance with regulations, and meeting the needs of our organization.
- The ideal candidate will have strong technical skills, a deep understanding of the Encompass system, and excellent communication and problem-solving abilities.
Key Responsibilities :
Managing Encompass System :
- The Encompass Administrator is responsible for managing the Encompass system, including setting up new users, configuring system settings, and maintaining system security.
Troubleshooting :
- The Encompass Administrator is responsible for resolving any technical issues that arise within the Encompass system, such as login or connectivity problems, system errors, or other technical issues.
Technical Skills :
- The Encompass Administrator should have strong technical skills, including proficiency in SQL and experience with API integration.
Training and Support :
- The Encompass Administrator provides training and support to end-users of the Encompass system.
- This includes developing training materials, providing one-on-one training, and answering user questions.
Data Management :
- The Encompass Administrator is responsible for managing data within the Encompass system, including importing and exporting data, creating custom fields, and ensuring data accuracy and integrity.
Compliance :
- The Encompass Administrator ensures that the Encompass system is compliant with all relevant regulations and industry standards.
Reporting :
- The Encompass Administrator is responsible for creating reports and providing analytics on the Encompass system's usage, performance, and efficiency.
Process Improvement :
- The Encompass Administrator is responsible for identifying opportunities for process improvement within the Encompass system and implementing solutions to improve efficiency and effectiveness.
Core Competencies :
- Bachelor's degree in computer science, information technology, or a related field.
- 3-5 years of experience in an Encompass administration role.
- Strong understanding of the Encompass system and its capabilities.
- Excellent technical, problem-solving, and communication skills.
- Ability to work closely with other departments and stakeholders within the organization.
- Analytical and data-driven mindset.
- Knowledge of mortgage industry regulations and compliance requirements.
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