IT Lab Support

6 days ago

Hyderabad, India SkySys Full time

IT Lab Support

Work Location: Hyderabad ( Genome Valley)
Assignment - Long Term (current contract is till 31 st Dec 2025, extendable).
Experience : 6-7years (relevant skills)

Job Description:
Support to all Lead Lab users Troubleshoot application issue & provide accurate resolution for the application issues. Review, Validation IQ, PQ, IQ13 document as needed and amend validation documentation with IT requirements. Provisioning the PC according to Lead Lab Guidelines. Ensure and Maintain Acronic Backup in alignment with System Owner. Request for access to a system, application H/w, S/W, Database and/or share device Reset passwords for supported applications Escalation requests to the appropriate IT Support Group for action Coordination of IMAC requests. Supporting on Track & trace system ( Backup, Configuration & trouble shooting ) Supporting LAB applications like Lab X, ICDAS, chromeleon, LabX & Tiamo (Installation, Backup & Troubleshooting) Supporting Production related applications like MES, Infinity QS & configuring scales, label & Zebra printers, & Balances. Should have complete knowledge on Chromeleon application manager regards to IQ document for manual installation Supporting on Lab Lead PC Pixelproof and RAMAN applications Configuration of MES applications on Zebra Printers. Preparing Acronis weekly report Chromeleon Password reset and login issues./Folder access Data for Audit Trail review of all the LAB & Production PC including application. Ensure no major NC's during the final audit Performing IQ OQ, OPQ qualification IQ13, 33 document preparation

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