Web3 Community Manager

1 week ago

uttar pradesh, India Staffing Ninja Full time
Key Responsibilities:
Ecosystem Research and Outreach:
Identify and engage potential partners, collaborators, and stakeholders to expand and strengthen the comapny's ecosystem.
Conduct thorough research to understand market trends, competitor activities, and potential areas for collaboration.
Initiate and maintain communication with existing and prospective partners to build mutually beneficial relationships.
Create and maintain an up-to-date ecosystem map, outlining key d’apps, oracles, DEX & CEX partners, advisors and other players in the comapny's Ecosystem.
Identify gaps and opportunities within the ecosystem, suggesting strategies for growth and enhancement.
Program Development Support:
Collaborate with cross-functional teams to develop and implement ecosystem programs, events, and initiatives that align with Redbelly's strategic goals.
Provide insights and recommendations for program improvements based on community and partner feedback.
Communication and Meeting Facilitation:
Coordinate and facilitate both internal and external meetings, ensuring effective communication and collaboration.
Manage follow-up tasks and action items arising from meetings, ensuring timely completion and accountability.
Node Operator and Partner Onboarding:
Work closely with technical teams to onboard node operators and key partners, ensuring a smooth integration into the comapny's ecosystem.
Provide necessary training and support to ensure successful participation.
Customer and Partner Presentations:
Create compelling and impactful presentations for customers and partners, showcasing the value and benefits of the blockchain ecosystem.
Provide support during presentations and engage in discussions to address queries and concerns.
Community Engagement:
Develop a comprehensive content strategy that aligns with the community's interests and needs.
Curate relevant content, such as articles, blog posts, videos, and infographics, to share with the community.
Educate community members about the blockchain technology, Redbelly's offerings, and the benefits of participation in the ecosystem.
Act as a conduit between the community, our Moderators, Ambassadors and Redbelly, collecting valuable feedback and insights from community members.
Share feedback with relevant internal teams to drive product improvements and strategic decisions.
Assist to organise and participate in community events, both online and offline, to promote networking, knowledge sharing, and collaboration among community members.
Monitor and analyse community engagement metrics, such as user activity, growth rates, and sentiment.
Use data insights to refine community strategies and enhance engagement efforts.
Explore opportunities to expand the community presence across different platforms and channels, adapting to the evolving needs and preferences of community members.
Community team performance monitoring and engagement (Moderators and Ambassadors):
ensure engagement is moving forward by all the community team; that they are initiating and participating in discussions on social media platforms, forums, and other relevant channels.
ensure the team establishes and communicates community guidelines to ensure a respectful and inclusive environment for all community members.
ensure the team is enforcing guidelines and moderating discussions to maintain a positive atmosphere.
Respond to comments, inquiries, and feedback from team and community members in a timely and meaningful manner when required.
Community Marketing:
Content Creation (Outside of Campaigns):
Develop engaging and informative content for social media platforms, including announcements, updates, and other community-related content.
Create compelling and visually appealing graphics to enhance marketing materials and craft engaging captions and messaging for various marketing assets.
Monitor social media interactions and respond to inquiries in a timely and professional manner.
Develop, curate, and manage content for the monthly newsletter.
Assist in creating the Month-In-Review summary to highlight key achievements and updates.
Collaborate with cross-functional teams to create and refine content aligned with company goals.
QUALIFICATIONS
Essential Skills:
Proven experience in partnership management, community building, or business development within the blockchain or technology industry.
Strong understanding of blockchain technology, decentralised systems, and the broader cryptocurrency landscape.
Excellent communication, presentation, and interpersonal skills.
Proficiency in project management, with the ability to manage multiple tasks and deadlines.
Creative thinker with the ability to identify innovative solutions to challenges.
Proficiency in social media platforms and content creation tools.
Self-motivated, proactive, and able to work both independently and as part of a team.
Previous experience in a customer-facing role is a plus.
Demonstrated experience in content creation, graphic design, and caption writing.
Proficiency in graphic design software and tools.
Excellent writing and editing skills with a keen eye for detail.
Familiarity with newsletter creation and distribution platforms.
Strong organisational skills to manage website updates and blog schedules.
Basic understanding of SEO principles and keyword optimisation.
Ability to collaborate effectively with cross-functional teams and external partners.
Strong interpersonal skills for agency communication and collaboration.
Proven ability to manage multiple tasks and meet deadlines.
Desirable Skills:
Graphic designing skills will be a huge advantage to this role

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