System Manager II

24 hours ago

Bengaluru, India Novo Nordisk Full time
The position

As a System Manager for Managed File Transfer (MFT) and DataStage at Novo Nordisk, you will be entrusted with the following key responsibilities: Drive development of Managed File Transfer (MFT) interfaces, handle documentation, and monitor/troubleshoot as needed. Ensure Managed File Transfer (MFT) platform's upkeep, manage upgrades, and maintain compliance with NovoNordisk’ s best practices. Liaise with stakeholders on platform needs and vendor services. Manage DataStage and Managed File Transfer (MFT) operations and maintenance services, contract management, including vendor relations and compliance upkeep. Ensure vendor teams for both the systems comply with requirements, conducting yearly assessments and obtaining approval from NovoNordisk Quality Analyst and System Owner. Coordinate with the system owner to discuss Service Level Agreement (SLA), DataStage’s and Managed File Transfer (MFT’s) annual budget, costs, future support model, and platform end-of-life planning. Qualification Master’s or Bachelor’s degree in computer science, IT, or a relevant field. 7+ years of experience within IT, 3+ years of experience with service management, service delivery and/or operational vendor management or within operation and maintenance of IT systems. Good to have knowledge in managing GXP platforms. Knowledge of data integration technologies such as DataStage & MFT preferred. Strong knowledge of vendor management and compliance requirements. Experience of Pharmaceutical industry experience (working with GxP system). Excellent communication and stakeholder management skills. About the Department The Digital, Data & IT (DD&IT) department at Novo Nordisk is a team of over highly skilled IT professionals located in Global Business Services (GBS) Bangalore. DD&IT GBS India is responsible for managing IT systems, projects, infrastructure, compliance, security, processes, and vendors. As part of DD&IT GBS, the SAP Development & Integration CoE department manages the development, support, and maintenance of SAP platforms, Mulesoft, Kafka, and other technologies for all regions in Novo Nordisk. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a -year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world, and impacting more than forty million patient lives daily. All of this has made us one of the twenty most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63, employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we are working toward something bigger than ourselves, and it is a collective effort. Join us Together, we go further.

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