Customer Support Specialist – Luxury Jewelry Brand | Remote

2 weeks ago

Noida, India Whatjobs IN C2 Full time

Customer Support Specialist – Night Shift (US Voice Process) Remote | Full-Time | EST Hours | USA E-commerce Jewelry Brand Experience: 6–10 Years (Minimum 2 years handling US customers) Company: Renaissance Jewel ✨ About Renaissance Jewel At Renaissance Jewel, we’re redefining elegance with fine, lab-grown diamond jewelry. From engagement rings to custom necklaces, our pieces are crafted to perfection and built around individual stories. We’re not just selling jewelry — we’re curating unforgettable experiences. As we expand globally, we’re building a world-class Customer Support & Sales Team to serve our growing US-based clientele. If you have proven experience in call center voice processes and are passionate about delivering top-tier service, we’d love to meet you. Your Role: Customer Support Specialist (Voice Process – US Shift) Are you someone who thrives in customer conversations and can build long-lasting relationships over the phone? Do you have the ability to solve problems and spot opportunities for sales? Join us as a Customer Support Specialist, where you'll combine empathy, communication, and product expertise to create remarkable experiences for our customers.

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