Sales Support Manager

3 weeks ago


india Altisource Full time

Job description:

  • Take inbound calls, emails and chats from clients that reach out
  • Track and handle the full life-cycle, from purchase to close, for customers
  • Assign client leads to agents in the field and track their activity with the agents
  • Determine client leads and respond appropriately by answering questions or referring the client to a specialist
  • Manage various reports for the sales team, and distribute said reports to the team

Qualifications:

  • Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector
  • Experienced in customer facing roles, with expertise in handling customer objections and escalations
  • Experience working with one or more CRM's or Ticketing Tracking systems


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