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Technical Writer
4 weeks ago
Job Description:
Technical Writer (Saas Products)
Location:
Surat, Gujarat
Employment Type:
Full-Time
Experience:
2–5 years in technical writing
About the Role
We are seeking a
Technical Writer
with a strong background in SaaS-based products to create clear, concise, and user-friendly content. The ideal candidate will bridge the gap between product complexity and user understanding by delivering high-quality documentation, guides, and resources.
As part of the Product and Marketing teams, you'll play a key role in shaping how our users, prospects, and stakeholders interact with and understand our SaaS platform.
Key Responsibilities
- Develop, write, and maintain
user guides, release notes, FAQs, knowledge base articles, and product documentation
for SaaS applications. - Create
SEO-optimized content
such as blogs, tutorials, and case studies to support inbound marketing and customer education. - Work closely with
Product Managers, Engineers, and UX Designers
to ensure technical accuracy and consistency in content. - Translate complex SaaS workflows, integrations, and features into
easy-to-understand resources
for both technical and non-technical audiences. - Maintain a consistent
tone, style, and terminology
across all documentation and communication channels. - Collaborate with design and marketing teams to produce
visual aids
(diagrams, infographics, and step-by-step walkthroughs). - Continuously update documentation to reflect new product features, improvements, and best practices.
Requirements
- 2–5 years
of experience as a technical writer, preferably in a SaaS or technology company. - Strong ability to simplify complex technical concepts into clear, concise, and engaging content.
- Excellent written and verbal communication skills in English.
- Familiarity with SaaS products, APIs, cloud platforms, or workflow automation tools.
- Hands-on experience with documentation tools and platforms (Markdown, GitHub, Confluence, Notion, CMS systems, or similar).
- Strong attention to detail with the ability to work independently and manage multiple priorities.
Nice to Have
- Experience with
product marketing content
such as blogs, whitepapers, or customer success stories. - Exposure to
DevOps, cloud technologies, or API documentation
. - Basic knowledge of
UI/UX writing
to support product design teams. - Familiarity with
AI-based writing or diagramming tools
.
How to Apply
Send your updated resume to
or call us at