Service Desk Sr Agent

2 weeks ago

Hyderabad, India Tata Consultancy Services Full time
S ervice Desk Sr Agent /QA SMEMin 4 yrs with minimum of 2 years exp in international call taking profile and QA experienceDesired Competencies (Technical/Behavioral Competency)Must-Have**- Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc )Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice platforms ITIL V4 Foundation Exposure- QA experience in Servcie desk area and Mgmt reporting- Infrastructure technical support experience- Willingness to work in night shifts and weekends - Excellent communication skills

SN Responsibility of / Expectations from the Role1 Voice and chat support2 Technical troubleshooting mainly related to desktop/OS, Networking, Messaging3 Excellent Customer handling/soft skills4 Logging incidents and service requests and manage their lifecycle5 QA experience in Servcie desk area and Mgmt reporting

  • Service Desk Sr Agent

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Service Desk Sr Agent /QA SME Min 4 yrs with minimum of 2 years exp in international call taking profile and QA experience Desired Competencies (Technical/Behavioral Competency) Must-Have** - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to...

  • Service Desk Sr Agent

    1 week ago

    hyderabad, India Tata Consultancy Services Full time

    S ervice Desk Sr Agent /QA SME Min 4 yrs with minimum of 2 years exp in international call taking profile and QA experience Desired Competencies (Technical/Behavioral Competency) Must-Have** - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work...

  • Service Desk Sr Agent

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    S ervice Desk Sr Agent /QA SMEMin 4 yrs with minimum of 2 years exp in international call taking profile and QA experienceDesired Competencies (Technical/Behavioral Competency)Must-Have**- Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc )Willingness to work in...

  • Service Desk Sr Agent

    1 week ago

    Hyderabad, India Tata Consultancy Services Full time

    S ervice Desk Sr Agent /QA SME Min 4 yrs with minimum of 2 years exp in international call taking profile and QA experience Desired Competencies (Technical/Behavioral Competency) Must-Have** - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness...

  • Service Desk Sr Agent

    2 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Service Desk Sr Agent /QA SMEMin 4 yrs with minimum of 2 years exp in international call taking profile and QA experienceDesired Competencies (Technical/Behavioral Competency)Must-Have**- Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in...

  • Service Desk Sr Agent

    2 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Service Desk Sr Agent /QA SME Min 4 yrs with minimum of 2 years exp in international call taking profile and QA experience Desired Competencies (Technical/Behavioral Competency) Must-Have** - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work...

  • Service Desk Sr Agent

    2 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Service Desk Sr Agent /QA SMEMin 4 yrs with minimum of 2 years exp in international call taking profile and QA experienceDesired Competencies (Technical/Behavioral Competency)Must-Have**- Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in...

  • Service Desk Sr Agent

    2 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    S ervice Desk Sr Agent /QA SME Min 4 yrs with minimum of 2 years exp in international call taking profile and QA experience Desired Competencies (Technical/Behavioral Competency) Must-Have** - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness...

  • Tata Consultancy Services | Service Desk Sr Agent

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Service Desk Sr Agent /QA SME Min 4 yrs with minimum of 2 years exp in international call taking profile and QA experience Desired Competencies (Technical/Behavioral Competency) Must-Have** - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work...

  • Tata Consultancy Services | Service Desk Sr Agent

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Service Desk Sr Agent /QA SMEMin 4 yrs with minimum of 2 years exp in international call taking profile and QA experienceDesired Competencies (Technical/Behavioral Competency)Must-Have**- Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in...

  • Service Desk Agent

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!! We are hiring for Service Desk Agent!! Experience: 1-7 years Location: Chennai, Pune, Hyderabad, Delhi, Noida, Kochi Required Technical Skillset: Service Desk, Communication, Voice support, Technical support, ITIL, ITSM TCS Eligibility Criteria: - BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant...

  • Service Desk Agent

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!! We are hiring for Service Desk Agent !! Experience: 1-7 years Location: Chennai, Pune, Hyderabad, Delhi, Noida, Kochi Required Technical Skillset: Service Desk, Communication, Voice support, Technical support, ITIL, ITSM TCS Eligibility Criteria: BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant...

  • Service Desk Agent

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!We are hiring forService Desk Agent !!Experience: 1-7yearsLocation: Chennai, Pune, Hyderabad, Delhi, Noida, KochiRequired Technical Skillset:Service Desk, Communication, Voice support, Technical support, ITIL, ITSMTCS Eligibility Criteria:BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post...

  • Service Desk Agent

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!We are hiring for Service Desk Agent!!Experience: 1-7 yearsLocation: Chennai, Pune, Hyderabad, Delhi, Noida, KochiRequired Technical Skillset: Service Desk, Communication, Voice support, Technical support, ITIL, ITSMTCS Eligibility Criteria:- BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post...

  • Service Desk Agent

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!We are hiring for Service Desk Agent!!Experience: 1-7 yearsLocation: Chennai, Pune, Hyderabad, Delhi, Noida, KochiRequired Technical Skillset: Service Desk, Communication, Voice support, Technical support, ITIL, ITSMTCS Eligibility Criteria:- BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post...

  • Service Desk Agent

    1 week ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!We are hiring for Service Desk Agent !!Experience: 1-7 yearsLocation: Chennai, Pune, Hyderabad, Delhi, Noida, KochiRequired Technical Skillset: Service Desk, Communication, Voice support, Technical support, ITIL, ITSMTCS Eligibility Criteria:BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience...

  • Service desk agent

    3 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!We are hiring for Service Desk Agent !!Experience: 1-7 yearsLocation: Chennai, Pune, Hyderabad, Delhi, Noida, KochiRequired Technical Skillset: Service Desk, Communication, Voice support, Technical support, ITIL, ITSMTCS Eligibility Criteria:BE/B. Tech/MCA/M. Sc./MS with minimum 3 years of relevant...

  • Service Desk Agent

    2 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!We are hiring for Service Desk Agent!!Experience: 1-7 yearsLocation: Chennai, Pune, Hyderabad, Delhi, Noida, KochiRequired Technical Skillset: Service Desk, Communication, Voice support, Technical support, ITIL, ITSMTCS Eligibility Criteria:- BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post...

  • Service Desk Agent

    3 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!We are hiring forService Desk Agent!!Experience: 1-7yearsLocation: Chennai, Pune, Hyderabad, Delhi, Noida, KochiRequired Technical Skillset:Service Desk, Communication, Voice support, Technical support, ITIL, ITSMTCS Eligibility Criteria:BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post...

  • Service Desk Agent

    3 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Greetings from Tata Consultancy Services!!We are hiring for Service Desk Agent!!Experience: 1-7 yearsLocation: Chennai, Pune, Hyderabad, Delhi, Noida, KochiRequired Technical Skillset: Service Desk, Communication, Voice support, Technical support, ITIL, ITSMTCS Eligibility Criteria:BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post...