L2 Office 365 Support Engineer

2 weeks ago


Bangalore, India CIEL HR Full time

Overview :

We are seeking a highly skilled O365 Support L2 professional with a minimum of 3 years of relevant experience in Microsoft Office 365 support. The ideal candidate will have a background in Computer Science or IT, with strong expertise in Exchange Online, ADFS, WAP, Entra Connect, and Defender for Office 365.

An OEM certification or authorized training partner certification in the primary skill set is mandatory. The candidate should have experience with license assignment, report extraction, and working knowledge of additional technologies such as AAD, Windows server administration, SCCM, Active Directory, software deployment, and patch management.

Responsibilities :

- Office 365 Support: Provide advanced support for Office 365, including Exchange Online, ADFS, WAP, Entra Connect, and Defender for Office 365.

- Technical Helpdesk: Handle technical helpdesk queries and provide resolutions for various Office 365 issues.

- Certification Requirement: Maintain OEM certification or authorized training partner certification in the primary skill set.

- Exchange Online Management: Manage Exchange Online environments, including license assignment and report extraction.

- Knowledge Enhancement: Stay updated with the latest features and updates in Office 365 and related technologies.

- Collaboration: Work closely with other IT teams to ensure seamless integration and functionality of Office 365 services.

- Issue Resolution: Troubleshoot and resolve complex technical issues related to Office 365.

- User Training: Conduct training sessions for end-users to ensure effective use of Office 365 services.

- Documentation: Maintain comprehensive documentation of issues, resolutions, and procedural guides.

Required Qualifications :

- Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

- Experience: Minimum of 3 years of relevant experience in Microsoft Office 365 support.

- Certification: OEM certification or authorized training partner certification in the primary skill set is mandatory.

- Technical Expertise: Strong experience with Exchange Online, ADFS, WAP, Entra Connect, and Defender for Office 365.

- Technical Helpdesk Skills: Proficiency in handling technical helpdesk queries and providing solutions.

- Exchange Online: Experience in managing Exchange Online, including license assignment and report extraction.

Desirable Qualifications :

- Additional Knowledge: Knowledge in Azure Active Directory (AAD), Windows Server administration.

- SCCM Skills: Experience with SCCM configuration and administration, operating systems, Active Directory, software package deployment, patch management, monitoring, and reporting.

- Certification: Relevant certification in SCCM, Windows Server, or related technologies.

- Communication Skills: Strong communication skills, both oral and written, to interact effectively with users and technical teams.

- Problem-Solving Skills: Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

- Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to new technologies and processes.

(ref:hirist.tech)

  • bangalore, India CIEL HR Full time

    Overview :We are seeking a highly skilled O365 Support L2 professional with a minimum of 3 years of relevant experience in Microsoft Office 365 support. The ideal candidate will have a background in Computer Science or IT, with strong expertise in Exchange Online, ADFS, WAP, Entra Connect, and Defender for Office 365. An OEM certification or authorized...


  • Bangalore/Pune, India PITCS Full time

    Overview: The Microsoft 365 and Proofpoint Email Security L2 Administrator is responsible for the administration, management, and support of Microsoft 365 (formerly Office 365) environments and the configuration, monitoring, and maintenance of Proofpoint email security solutions. This role involves ensuring the reliability, security, and optimal performance...


  • Bangalore/Pune, India PITCS Full time

    Overview: The Microsoft 365 and Proofpoint Email Security L2 Administrator is responsible for the administration, management, and support of Microsoft 365 (formerly Office 365) environments and the configuration, monitoring, and maintenance of Proofpoint email security solutions. This role involves ensuring the reliability, security, and optimal performance...

  • L2 It Support Engineer

    2 months ago


    bangalore, India Nityo Infotech Full time

    L2 IT Support EngineerRequirements •Should have worked in IT Support for 3 years to 6 years as L2 IT Support Engineer.•Should have the hands-on experience in the following areas.oITIL / ITSM processoWindows OS Image Creation and deploymentoPatch Management Lifecycle using SCCM toolsoVulnerability ManagementoApplication installation, and upgradeoZero-day...


  • bangalore, India Nityo Infotech Full time

    L2 IT Support EngineerRequirements •Should have worked in IT Support for 3 years to 6 years as L2 IT Support Engineer.•Should have the hands-on experience in the following areas.oITIL / ITSM processoWindows OS Image Creation and deploymentoPatch Management Lifecycle using SCCM toolsoVulnerability ManagementoApplication installation, and upgradeoZero-day...

  • Office 365 - L4

    5 days ago


    bangalore, India Nityo Infotech Full time

    Administration , Customer Satisfaction , Communication , English , ITIL , Management , Operating Systems , Problem Solving , Windows , Windows Server , Ability , Achieve , Administration , Awareness , Bangalore , Basis , Bulk , Communication , Communication Skills , Compliance , Coordinating , Creating , Customer , Customer Satisfaction , Description ,...


  • Bangalore/Pune/Hyderabad, India Swift Strategic Staff Solutions INC Full time

    Job Description :We are looking for a skilled Microsoft Teams Administrator with 3-5 years of experience to join our team. The ideal candidate should have a strong understanding of Office 365, hands-on expertise with Microsoft Teams administration, and experience troubleshooting Teams-related issues. This role requires strong communication skills, the...


  • Bangalore/Pune/Hyderabad, India Swift Strategic Staff Solutions INC Full time

    Job Description :We are looking for a skilled Microsoft Teams Administrator with 3-5 years of experience to join our team. The ideal candidate should have a strong understanding of Office 365, hands-on expertise with Microsoft Teams administration, and experience troubleshooting Teams-related issues. This role requires strong communication skills, the...


  • Indore/Pune/Chennai/Bangalore/Vadodara/Baroda/Anywhere in India/Multiple Locations Tekfortune IT India Pvt Ltd Full time

    Title : VMWare L2 Support Engineer Experience : 4-7 years Work Location : Pune, Bengaluru, Indore, Chennai, Vadodara / Remote is also open Notice Period : Immediate to 30 Days Max only Interview Process : 1 Internal + 1or2 Client Job Summary : 4+ Years of Exp. Should be able to work in rotational shifts as this project will be of 24 X 7 365 days. ...

  • L2 Endpoint Engineer

    1 month ago


    bangalore, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    We are seeking anexperienced L2 Endpoint Engineer to join our IT Services team. Asan L2 Endpoint Engineer you will be responsible for providingtechnical support and troubleshooting for endpoint devices. Youwill work closely with clients to ensure that their endpointdevices are functioning properly and meeting their business needs.Responsibilities: Provide...


  • bangalore, India Anicalls (Pty) Ltd Full time

    • Active Directory/Office 365 Engineer Requirements• 4+ years of experience with the administration of Active Directory, Office 365, DNS, and other relevant technologies• Provision and de-provision on-premise A.D. and Azure cloud environments• Ability to migrate accounts from several sources (Exchange, Google, Office 365) to O365/Exchange Online•...


  • bangalore, India Anicalls (Pty) Ltd Full time

    • Active Directory/Office 365 Engineer Requirements• 4+ years of experience with the administration of Active Directory, Office 365, DNS, and other relevant technologies• Provision and de-provision on-premise A.D. and Azure cloud environments• Ability to migrate accounts from several sources (Exchange, Google, Office 365) to O365/Exchange Online•...


  • bangalore, India Infiniti Research Ltd. Full time

    Job Description for Network & Server Engineer Walk-inCompany Name: Infiniti Research Marketing Solutions Pvt LtdLocation : BangaloreNotice : 0-15daysJob Title: Network & Server EngineerExperience Level: 3-4 YearsResponsibilitiesConduct research and development activities to optimize Office 365 deployment and utilization.Stay updated on the latest features...

  • System Engineer

    3 weeks ago


    Bangalore, India Spigot Software Pvt Ltd Full time

    Position Summary : The role of the Systems Engineer - Cloud & Microsoft 365 will be to design, build, implement and deliver scalable AWS/Azure Cloud and office 365 solutions with Intune. This role will be responsible for collaborating with global IT team members for the design and optimization of our cloud infrastructure environment and building out...

  • System Engineer

    2 months ago


    Bangalore, India Spigot Software Pvt Ltd Full time

    Position Summary : The role of the Systems Engineer - Cloud & Microsoft 365 will be to design, build, implement and deliver scalable AWS/Azure Cloud and office 365 solutions with Intune. This role will be responsible for collaborating with global IT team members for the design and optimization of our cloud infrastructure environment and building out...


  • bangalore, India Royal Cyber ​​Inc. Full time

    Mandatory : L1 Support / L2 Support for banking clients. Good Communication ResponsivenessMandatory : L1 Support / L2 Support for banking clients. Good Communication ResponsivenessMandatory : L1 Support / L2 Support for banking clients. Good Communication Responsiveness


  • bangalore, India Royal Cyber ​​Inc. Full time

    Mandatory : L1 Support / L2 Support for banking clients. Good Communication ResponsivenessMandatory : L1 Support / L2 Support for banking clients. Good Communication ResponsivenessMandatory : L1 Support / L2 Support for banking clients. Good Communication Responsiveness

  • L2 Support Engineer

    2 weeks ago


    Bangalore, India Tekvaly Full time

    We are seeking a talented and experienced L2 Support Engineer to join our growing technical support team. You will play a critical role in providing exceptional technical support to our customers, resolving complex technical problems, and ensuring their satisfaction.Responsibilities : - Diagnose and troubleshoot escalated technical issues from L1 support...

  • L2 Support Engineer

    2 weeks ago


    bangalore, India Tekvaly Full time

    We are seeking a talented and experienced L2 Support Engineer to join our growing technical support team. You will play a critical role in providing exceptional technical support to our customers, resolving complex technical problems, and ensuring their satisfaction.Responsibilities : - Diagnose and troubleshoot escalated technical issues from L1 support...


  • bangalore, India Anicalls (Pty) Ltd Full time

    • Support project delivery to include:Environment preparationInfrastructure implementation and support of other team membersUser transition and support in upgraded platformsThe transition from delivery into Managed Services• Deliver files, messaging and unified communications implementation, migration and support activities in projects by the Content and...