Quality Manager

Location: KolkataDepartment: Quality Assurance / Process ExcellenceIndustry: BPO / Call Center / Telecom / Customer ServiceEmployment Type: Full-timeJob Summary:We are hiring a detail-oriented and experienced Quality Manager for our Telecom BPO operations in Kolkata. The ideal candidate will lead the Quality Assurance function, drive process improvements,...

Location: KolkataDepartment: Quality Assurance / Process ExcellenceIndustry: BPO / Call Center / Telecom / Customer ServiceEmployment Type: Full-time Job Summary: We are hiring a detail-oriented and experienced Quality Manager for our Telecom BPO operations in Kolkata. The ideal candidate will lead the Quality Assurance function, drive process improvements,...

Quality Manager is responsible for the quality of service delivery within the BPO operations. It involves monitoring performance, identifying areas of improvement, and implementing strategies to enhance customer experience & operational efficiency.

Company DescriptionAt Manorama Textiles & Garments Manufacturing Pvt Ltd, our products start with a simple thought: "Will you love wearing this?" We focus on breathable fabrics, smart fits, and colors that stay fresh. We offer a range of clothing from relaxed tracks for the weekend to supportive daily wear, all made with real care. Our belief is that...

Company Description At Manorama Textiles & Garments Manufacturing Pvt Ltd, our products start with a simple thought: "Will you love wearing this?" We focus on breathable fabrics, smart fits, and colors that stay fresh. We offer a range of clothing from relaxed tracks for the weekend to supportive daily wear, all made with real care. Our belief is that...

Send resume: | Call: Role: Manager Quality / Training & Quality ManagerRole and Key Responsibilities:Act as a primary POC between the QA teams, OPS & clients.Recommended responsibilities include but are not limited to the following:Lead, manage, motivate, and mentor a team of Quality AnalystsDrive consistency to ensure the strong quality performance and...

Role Overview:We are seeking a detail-oriented and experienced Quality Control Engineer to join our team. The QC Engineer will ensure that all jewelry produced meets the company's quality standards and complies with customer expectations. This role requires a thorough understanding of gold jewelry manufacturing processes, attention to detail, and proficiency...

Role Overview: We are seeking a detail-oriented and experienced Quality Control Engineer to join our team. The QC Engineer will ensure that all jewelry produced meets the company's quality standards and complies with customer expectations. This role requires a thorough understanding of gold jewelry manufacturing processes, attention to detail, and...

Leading BPO in KolkataHiring for Transactional Quality ManagerInternational Voice processMust be a Manager On papers in Quality in International BPOOver All Experience 8+ YearsLooking for Diversity CandidatesCTC UPTO 18LPARole & responsibilitiesAnalytical mindset to drive continuous improvement for key CTQs (i,e, NPS / CSAT / FCR)Manage Call Quality & Client...

Leading BPO in Kolkata Hiring for Transactional Quality Manager International Voice process Must be a Manager On papers in Quality in International BPO Over All Experience 8+ Years Looking for Diversity Candidates CTC UPTO 18LPA Role & responsibilities Analytical mindset to drive continuous improvement for key CTQs (i,e, NPS / CSAT / FCR) Manage Call...