Deputy Manager- Training- Sunglass hut

3 months ago


gurugram, India Reliance Retail Full time

Job Responsibilities

• Act as a coach and mentor for the store staff.• Create strong and consistent brand DNA and standardization across stores. • Act as a quality controller for the stores.• Responsible for developing and implementing the induction process for new staff. • Regular visits to the stores – interact and understand ground realities of store staff.• Track and measure the success of training programs, generating meaningful reports, insights and share recommendations to internal stakeholders and senior leadership team.• Review and re-design training program and interventions basis business and store requirement. • Keeping up-to-date with new interventions in store trainings in outside world.• Exhibit strong budgetary controls on the training expense.• Maintain and upgrade relevant training material and records.Education Requirements Any Graduate / Post Graduate Specialised in HRM, Psychology etc.Added certifications are advantageousSkills & Competencies • Strong business acumen and sensitivity towards different brand essence.• Leadership skills with ability to coach - effectively teach\develop others to next level.• High energy levels - with ability to be involved in multiple tasks and ability to juggle.• Effective listening and communications skills – simplify communication with ability to put the point across the board. • Ability to do objective review – individuals and stores.• Strong on devising need based interventions.• Good analytical skills.• Empathy• Good planning and organizing skills.• Basis budgetary controls and monitoring.• Sharp mind with ability to understand business linkages. • Self-starter. • Proven track record of training delivery and creating training materials.• Explicit examples of training interventions for creating quality benchmarks and bettering performance.• Good leadership skills with the ability to drive and motivate performance through effective coaching skills. • Exceptional communicator and good at interpersonal skills.

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