Training Manager

3 weeks ago

Mumbai, India Hiring Guru Full time

What you are signing up for

We are actively scaling up our curriculum and quality team which supports youth employability programs pan India. These programs tackle the ever-growing skill gap challenge faced by youth in developing countries. Through proven program design, we work to identify, skill, and empower underprivileged youth through a combination of skills training, career counselling support, and corporate linkages. This role calls for an organized, detail-oriented, analytical, and empathetic approach to work. The individual must demonstrate commitment and zeal to scale the impact of all content interventions.

Role Responsibilities

  • Conduct Train the Trainer Program on Training Delivery and Facilitation Skills, and Foundation Soft-Skills for Trainers for all new-hire trainers.
  • Design and conduct training workshops for trainers.
  • Conduct remedial training and coaching sessions for low-performing trainers.
  • Conduct super-evaluations for trainers and evaluators.
  • Document and share feedback with trainers.
  • Provide coaching and training to trainers to improve the quality of their training delivery and facilitation.
  • Create and document action plans for low-performing trainers to scale up their quality score.
  • Participate in quality tool calibrations.
  • Conduct quality calibrations with trainers to maintain their understanding of required standards.
  • Create monthly quality reports (training evaluation, calibration score variance, monthly snapshots, etc.).
  • Engage with students to gather direct feedback on training sessions and content quality.
  • Provide quality assurance orientation to all trainers in the Train the Trainer program.
  • Collaborate with HR to assess the quality of candidates applying for a trainer role.
  • Collaborate with the Monitoring & Evaluation team for data analysis related to training quality.
  • Facilitate knowledge management by compiling and organizing all training-related documentation and feedback.
  • Implement assessment methodologies to evaluate training effectiveness and ensure alignment with quality standards.
  • Become familiar with the content of various programs to provide customised quality support.

Preferred Skills & Experience

  • 5+ years of experience in people skills development, training delivery, and training quality assurance.
  • Experience in Training the Trainers on delivery and facilitation skills.
  • Experience in delivering campus-to-corporate training programs.
  • Knowledge of soft skills curriculum in a corporate learning environment.
  • Experience in conducting training quality monitoring for adult learners.
  • Familiarity with quality monitoring and assurance tools used in training.

Desirable Attributes

  • Ability to work effectively in an agile, evolving, and sometimes ambiguous environment.
  • Ability to multitask and prioritise tasks based on team needs and project requirements.
  • Experience in working with multicultural teams and cross-cultural competence.
  • Proficient in Microsoft Office and Google Suite.
  • Effective communication in visual, oral, and written English.
  • Flexible and willing to travel locally and outside the city as needed.
  • Demonstrate a proactive attitude and leadership within the team to drive efficiency.
  • Maintain effective correspondence within the team for seamless communication and collaboration.
  • Apply discernment in decision-making to achieve optimal outcomes.

Job Types: Full-time, Permanent

Pay: Up to ₹750,000.00 per year

Application Question(s):

  • Current CTC
  • Expected CTC
  • Notice Period
  • Current location

Work Location: In person

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