Operations Manager – Training
1 week ago
About the RoleWe are looking for a high-ownership Operations Manager who has direct experience running operations in a training, L&D, coaching, skilling, or education services company. This role requires someone who has managed the full training value chain — sales → scheduling → trainer deployment → learner operations → billing → reporting — and can build these processes into a scalable machine.This is not a generic operations role. We want someone who has lived inside the training world, understands how revenue is generated, how trainers are managed, how fulfilment works, and how to keep the entire engine running end-to-end.Key ResponsibilitiesSales Operations* Own lead flow, qualification, proposals, pricing sheets, and coordination with the sales team* Manage pipeline hygiene, follow-ups, and CRM accuracy* Ensure client commitments are clearly documented before handoff to fulfillmentTraining Fulfillment & Delivery Ops* Create and maintain SOPs for training delivery, onboarding, scheduling, and trainer assignment* Manage the trainer network (availability, quality, communication, deployment)* Coordinate with enterprise clients for calendars, attendance, reports, assessments, and feedback* Ensure every session, workshop, and project is delivered on time and at expected qualityMarketing Operations* Coordinate campaigns, landing pages, trainer funnels, and communication flows* Work with marketing to track conversions, campaign performance, and lead source analyticsFinance & Commercial Operations* Manage invoicing, collections, PO processes, and financial hygiene* Track revenue, cost of trainers, margins, and project-wise profitabilityProcess & Systems* Maintain CRM, LMS, project trackers, and dashboards* Create automation and workflows to reduce manual load* Build operational documentation, SOPs, and checklistsPeople & Vendor Coordination* Work closely with trainers, sales team, product team, and clients* Manage escalations, internal communication, and coordination across functionsRequirements* Mandatory: Experience as an Operations Manager or similar role inside a training/L&D/coaching/education services company* Strong understanding of training delivery processes, trainer management, and client coordination* Proven experience running sales ops, marketing ops, or revenue ops in a service business* Hands-on with CRM tools (Zoho, Bitrix24, HubSpot, or similar)* Strong process-building and documentation skills* Ability to enforce discipline, deadlines, and quality across multiple moving parts* High ownership, high accountability, bias toward execution* Ability to work in a fast-moving, entrepreneurial environmentPreferred Qualifications* Experience running operations for a training company at scale (10+ trainers, 50+ programs/year)* Experience with LMS, evaluation systems, or digital learning platforms* Prior exposure to AI-enabled training tools is a plusWhy Join Us* Build the core operational engine of the world’s largest Performance Coach community* Work on cutting-edge AI-powered practice labs and workforce readiness tools* High impact, high ownership, and a chance to shape a national and global skilling ecosystem
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Training Manager – Operations
2 weeks ago
Delhi, Delhi, India Weekday Full time ₹ 4,00,000 - ₹ 12,00,000 per yearThis role is for one of our clientsCompany Name: Salad DaysIndustry: Food and Beverage ServicesSeniority level: Mid-Senior levelMin Experience: 3 yearsLocation: NCRJobType: full-timeWe are seeking a Regional Training Manager to drive operational excellence and people capability across a network of multiple stores within the assigned region. This role is...
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Training Manager
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delhi, India DLF Hospitality Full timePURPOSE To lead the creation and delivery of innovative Learning & Development strategies that build organizational capability, foster a culture of continuous learning, and equip employees with the skills, knowledge, and mindset required to achieve business excellence and brand objectives. REPORTS TO Operations Head | L&D Head INTERACTS WITH External:...
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Training Manager
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Delhi, India DLF Hospitality Full timePURPOSE To lead the creation and delivery of innovative Learning & Development strategies that build organizational capability, foster a culture of continuous learning, and equip employees with the skills, knowledge, and mindset required to achieve business excellence and brand objectives. REPORTS TO Operations Head | L&D Head INTERACTS WITH External:...
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Training Manager
1 week ago
delhi, India DLF Hospitality Full timePURPOSETo lead the creation and delivery of innovative Learning & Development strategies that build organizational capability, foster a culture of continuous learning, and equip employees with the skills, knowledge, and mindset required to achieve business excellence and brand objectives.REPORTS TOOperations Head | L&D HeadINTERACTS WITHExternal: Hospitality...
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Training Manager
4 weeks ago
Delhi, India DLF Hospitality Full timePURPOSETo lead the creation and delivery of innovative Learning & Development strategies that build organizational capability, foster a culture of continuous learning, and equip employees with the skills, knowledge, and mindset required to achieve business excellence and brand objectives.REPORTS TOOperations Head | L&D HeadINTERACTS WITHExternal: Hospitality...
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Training Manager
4 weeks ago
Delhi, India DLF Hospitality Full timePURPOSETo lead the creation and delivery of innovative Learning & Development strategies that build organizational capability, foster a culture of continuous learning, and equip employees with the skills, knowledge, and mindset required to achieve business excellence and brand objectives.REPORTS TOOperations Head | L&D HeadINTERACTS WITHExternal: Hospitality...
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Training Manager
5 days ago
delhi, India DLF Hospitality Full timePURPOSETo lead the creation and delivery of innovative Learning & Development strategies that build organizational capability, foster a culture of continuous learning, and equip employees with the skills, knowledge, and mindset required to achieve business excellence and brand objectives.REPORTS TOOperations Head | L&D HeadINTERACTS WITHExternal: Hospitality...
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Training Manager
4 days ago
Delhi, India DLF Hospitality Full timePURPOSETo lead the creation and delivery of innovative Learning & Development strategies that build organizational capability, foster a culture of continuous learning, and equip employees with the skills, knowledge, and mindset required to achieve business excellence and brand objectives.REPORTS TOOperations Head | L&D HeadINTERACTS WITHExternal: ...
