Manager Operations- Ecommerce
4 weeks ago
Manager -Ecommerce Operations
Exp: 4- 6 years
As a manager Operations in an ecommerce men's apparel business, your role would be crucial in ensuring the smooth and efficient functioning of various operations related to inventory and customer service.
Job Title:
Manager -Ecommerce Operations
Location:
Mumbai (Goregaon East)
Experience: 4-6 years
Job Description:Oversee all aspects of ecommerce operations for the mens apparel segment, including inventory management, order fulfillment, and customer service.Develop and implement strategies to optimize operational efficiency and improve customer satisfaction.Manage inventory levels to ensure adequate stock availability while minimizing excess inventory.·
Coordinate with the Warehouse for the order fulfilment, returns process and reconciliation of Inventory on weekly
basis also follow up with the Catalogue team for the smooth process.Monitor key performance indicators (KPIs) related to ecommerce operations and implement corrective actions as needed.Work closely with other departments, such as marketing and merchandising, to ensure alignment of goals and strategies.Lead a team of operations staff, providing guidance, training, and support as needed.Stay updated on industry trends and best practices to identify opportunities for improvement.
Qualifications:Bachelor's degree in business administration, operations management, or a related field.Proven experience in ecommerce operations, preferably in the mens apparel industry.Strong analytical and problem-solving skills.Excellent communication and leadership abilities.Proficiency in ecommerce platforms and inventory management systems.Ability to work in a fast-paced environment and manage multiple priorities effectively.Good working knowledge in Excel.
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