Solution Architect- Workplace Pre-Sales Expertise

4 weeks ago

Noida, India Coforge Full time

Exp: 10+ yrs

Location: Greater Noida

This role will be within the Coforge Technologies Cloud & Infrastructure Management Services (CIMS) organization and aligned to the DWS practice area. This is part of the CIMS horizontal, which services all vertical customer segments across regions.

The CIMS Digital Workplace Service practice area provides Workplace services consulting and transformation services to enterprises across the region. Workplace Services span across Service Desk, Field Services, End User support and End User Computing platform transformation and migration services, and covers key components of a Modern Digital Workplace such as Artificial Intelligence, Automation, Analytics, Cloud Workplace and Mobility.

The Solution Architect – Digital Workplace Services will lead Workplace engagements across the globe, encompassing building new capabilities, consultative sales, pre-sales and transformation leadership of Workplace Solutions to drive increased pipeline and revenue associated with the DWS practice area.

  • contributing to DWS practices and engagement with front end team with innovative & transformative solutions, cost/pricing models and benchmarking industry trends
  • and lead front-end client presentations, due diligence, customer checkpoints and management / legal reviews
  • end-to-end RFI/RFPs to provide client-specific high-level technology solution designs, associated costs, appropriate implementation timelines and respond to client due diligence & Security questionnaires
  • technology onboarding and transitions for new client engagements (Inorganic or Organic).
  • manage internal & external stakeholder teams and ensure delivery of all milestones and the final project deliverables.
  • contributing to DWS practices and engagement with front end team with innovative & transformative solutions, cost/pricing models and benchmarking industry trends
  • and lead front-end client presentations, due diligence, customer checkpoints and management / legal reviews
  • end-to-end RFI/RFPs to provide client-specific high-level technology solution designs, associated costs, appropriate implementation timelines and respond to client due diligence & Security questionnaires
  • technology onboarding and transitions for new client engagements (Inorganic or Organic).
  • Effectively manage internal & external stakeholder teams and ensure delivery of all milestones and the final project deliverables.

Experience:

  • 10+ years of IT Infrastructure experience with a minimum of 5+ years of Workplace Solution experience
  • in the Pre-Sales solution process
  • expertise in the Microsoft stack including Windows 10, EMS, Azure AD, O365, M365, and Windows Virtual Desktop, Service Desk, etc.
  • experience leading, costing and implementing workplace services pursuits with technology transformation, Managed services and automation components including M365, Office 365 and its components – Messaging, MS Teams, Yammer, OneDrive etc., Windows 10 Migration, SCCM, Intune, MDM, VDI (Citrix & VMware), XenApp, AppV, BYOD, Chabot, Application Packaging, application compatibility testing, PC backup, Digital Workplace, Evergreen workplace environments and service management processes
  • with cloud-delivered solutions for Workplaces such as M365, O365, MS Teams, and G-Suite.
  • of Workplace support models and enabling tools and technologies such as analytics, automation, and AI
  • of Licensing and Cloud Subscriptions
  • be well versed in and have experience with IT policies and procedures and technology standards
  • persuasive, articulating Workplace Services concepts and solutions, capable of quickly establishing customer interest & credibility

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