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Patching Operation II

2 months ago


Chennai, India CBTS Full time

Immediate Joiners ONLYLocation- ChennaiShift Timings - Rotational ShiftExperience - 5+yearsJob Description :Job Purpose:‌Provide coverage and escalation point and patching operations duties.‌Essential Functions:· OnboardingDecommissioning for patching operations· Skilled python development/scripting· Create deployments using Ivanti Security Controls, Ivanti EMSS and HCL BigFix· Troubleshoot and remediate issues that arise during onboarding process, pre-patch scanning, deployment windows and post-patch.· Understand ITIL Change process as well as document changes and tasks appropriately.· Reviewverify all changes and associated tasks have been openeddocumented by level one engineers are done appropriately.· Verify all deployment packages are created properly and for the correct time.· Help keep patching calendars up to date.· Take ownership of level 2 troubleshooting for patching infrastructure, patching consoles agent to console communication.· Create andor update patching knowledge base articles.· Schedule and update patch consoles.· Review and analyze new requests, work with IT partners, vendors, and business leaders to understand patch management needs.· Work with different departments (Windows, Storage, Backups, Networking, etc) when necessary for troubleshooting.· Perform Quality checks for previous days patch results and work with team to ensure any failures were documented and necessary follow-upsecondary maintenance windows have been scheduled.· Update patch console when new versions are released.Nice to Have:Understanding of BigFix Fixlets and BaselinesScheduling BigFix ActionsInstallation of BigFix Agents/RelaysFamiliarity with BigFix Action Script and RelevanceInterested Candidates Can share their updated resume to mentioningCurrent CTCExpected CTCNOtice PeriodTotal / Relevant Exp