Growth & operations manager

2 days ago

Pune, India Too Punjabi For You! Full time

About the Role TPFU Food and Bite Box Meals are rapidly growing meal-prep brands serving the Greater Toronto Area. We are expanding further and looking for a strong Growth & Operations Manager based in India to manage social media, customer support, performance tracking, website operations, and expansion. This role is for a high-ownership, multi-functional operator. Location: Remote (India) Reports to: Founder – TPFU & Bite Box Hours of working: 3 PM Eastern Time to 12 AM Eastern Time Key Responsibilities 1. Marketing & Social Media Manage monthly content calendar for Instagram, You Tube, Tik Tok Plan & execute ads on Meta + Google Work with influencers & content creators Track performance: reach, engagement, CAC, ROAS, CTR 2. Customer Support Oversight Oversee CS reps (Whats App, email, phone) Resolve escalations & ensure fast response times Monitor refunds, complaints, delays, delivery issues Improve CS workflows & SOPs 3. Business Operations & Tracking Maintain daily dashboard: orders, refunds, complaints, delivery performance Track meal production accuracy & packaging performance Identify operational inefficiencies and recommend improvements Daily coordination with delivery/logistics teams 4. Website & Tech Management Update Shopify banners, pricing, menus, offers Run A/B tests on landing pages Collaborate for feature updates Track CRO metrics: funnel drop-off, cart abandonment, checkout rate 5. Growth Strategy Develop new customer acquisition ideas Suggest retention strategies: loyalty, referrals, better onboarding Manage subscription metrics: churn %, active users, renewal rates 6. Expansion & Partnerships Identify new partner opportunities for city expansion Evaluate, shortlist, and coordinate initial conversations Build playbooks for city-level launches Track partner performance post-launch 7. Finance & Reporting Weekly P&L snapshots Track food cost %, packaging cost %, delivery cost % Monthly performance report for founder Maintain budget sheets & marketing spend optimization 8. Team Coordination Manage small remote teams (support, editors, interns) Assign weekly tasks & track completion Document SOPs for every function Candidate Requirements 5–10 years experience in Marketing / Operations / Growth / Business Management Strong with Google Sheets, Shopify basics, Meta Ads, Google Ads Experience managing teams Highly organized, operational thinker, fast executor Strong English + communication skills Experience in food tech / D2 C preferred (not mandatory)

  • Growth Manager

    3 weeks ago

    pune, India MAYSKIN Full time

    Core Objective: To own sustainable user and revenue growth across paid & organic channels, marketplace performance (Amazon, Nykaa), website conversion, retention & lifecycle programs. You’ll design experiments, run campaigns, and directly execute or coordinate across product, creative and ops to scale what works. This is a high-impact role - you will be...

  • Growth Manager

    2 weeks ago

    Pune, India MAYSKIN Full time

    Core Objective: To own sustainable user and revenue growth across paid & organic channels, marketplace performance (Amazon, Nykaa), website conversion, retention & lifecycle programs. You’ll design experiments, run campaigns, and directly execute or coordinate across product, creative and ops to scale what works. This is a high-impact role - you will be...

  • Growth Manager

    3 weeks ago

    Pune, India MAYSKIN Full time

    Core Objective:To own sustainable user and revenue growth across paid & organic channels, marketplace performance (Amazon, Nykaa), website conversion, retention & lifecycle programs. You’ll design experiments, run campaigns, and directly execute or coordinate across product, creative and ops to scale what works.This is a high-impact role - you will be the...

  • Growth Manager

    2 weeks ago

    Pune, India MAYSKIN Full time

    Core Objective:To own sustainable user and revenue growth across paid & organic channels, marketplace performance (Amazon, Nykaa), website conversion, retention & lifecycle programs. You’ll design experiments, run campaigns, and directly execute or coordinate across product, creative and ops to scale what works.This is a high-impact role - you will be the...

  • Growth Manager

    3 weeks ago

    Pune, India MAYSKIN Full time

    Core Objective:To own sustainable user and revenue growth across paid & organic channels, marketplace performance (Amazon, Nykaa), website conversion, retention & lifecycle programs. You’ll design experiments, run campaigns, and directly execute or coordinate across product, creative and ops to scale what works.This is a high-impact role - you will be the...

  • Operations Associate

    1 week ago

    Pune, India White Force Full time

    Job description Responsibilities:  Plan and execute lead generation projects through social media activities, email campaigns, and other channels.   Manage the end-to-end planning and execution of projects, ensuring effective completion of all phases.   Deliver results by achieving key metrics associated with assigned tasks.   Develop and...

  • Operations Associate

    1 day ago

    Pune, India White Force Full time

    Job description Responsibilities:  Plan and execute lead generation projects through social media activities, email campaigns, and other channels.   Manage the end-to-end planning and execution of projects, ensuring effective completion of all phases.   Deliver results by achieving key metrics associated with assigned tasks.   Develop and...

  • Sales & Growth Manager

    2 weeks ago

    Pune, Maharashtra, India Cranberry Design Studio Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Title: B2B Sales & Growth ManagerLocation: Pune - YerwadaExperience: 3–8 yearsIndustry: Digital Marketing, IT, SaaS, or B2B ServicesEmployment Type: Full-timeAbout the Role:We're looking for a proactive and dynamic B2B Sales Executive to join our team at Cranberry Communications.The role involves identifying and engaging potential business clients,...

  • Tourism Executive

    1 week ago

    Hadapsar, Pune, Maharashtra, India Satguru Travel Full time

    **SATGURU TRAVEL** - **JOB LOCATION: AFRICA (You will be relocated to Africa for 2 years.)**_ **TRAVEL CONSULTANT JD**: - Sales and operation of International Holiday packages, Visa, Car, Excursion & amp; hotel booking. - Designing itineraries, vacation packages, costing and bookings - Fostering existing relationships and developing new ones - Monitoring...

  • Growth Consultant..

    15 hours ago

    Pune, India Shipsy Full time

    Shipsy – AI-Native Platform for Autonomous Supply Chains 📍 Gurgaon - AI-powered technology DNA - Integrated TMS + WMS platform - Global market presence with 275+ enterprises served - Recognized by Gartner® Magic Quadrant™ and “Customers’ Choice” in Transportation Management Systems - Clients include Heineken, Aramex, Walmart, Qatar Post Role:...