Java Production Specialist

5 days ago

Bengaluru, India Tarmack Full time

Role: Java Production Specialist


Location
: Bangalore or Hyderabad


Work Type
: Full-time, On-site (5 days a week)


Education
: BE/BTech/MCA in IT or Computer Science


Experience
: 4 – 7 years

About the Role

Our client — a leading IT services company with over 20,000 employees — is looking for skilled and motivated
Java Production Specialists
to join their on-site support teams in
Bangalore and Hyderabad
. This role focuses on providing L2/L3 production support for enterprise Java applications in a fast-paced, client-facing environment.

Ideal candidates will have strong troubleshooting skills, hands-on experience with monitoring tools, and proficiency in Linux/Unix environments.

Key Responsibilities

  • Provide L2/L3 support for Java-based enterprise applications in a production environment.
  • Monitor system performance and application health using tools such as
    AppDynamics, Splunk, Dynatrace, Kibana
    , and
    Control-M
    .
  • Perform root cause analysis (RCA) and collaborate with development teams for permanent resolutions.
  • Conduct code-level debugging and contribute to bug fixing and support automation.
  • Execute SQL queries for troubleshooting and data validation.
  • Utilize Linux/Unix command-line tools for diagnostics and support.
  • Adhere to ITIL/ITSM processes for incident, problem, and change management.
  • Maintain runbooks, support documentation, and knowledge base articles.
  • Collaborate effectively with cross-functional and geographically distributed teams.

Required Skills

  • 4–7 years of hands-on experience in
    Java production support
    , including bug fixing and automation.
  • Proficiency in one or more monitoring/logging tools:
    AppDynamics, Splunk, Dynatrace, Kibana, Control-M, or ServiceNow
    .
  • Strong SQL skills for query writing and issue investigation.
  • Solid debugging and problem-solving skills at the code and application level.
  • Comfortable working in
    Linux/Unix
    environments using the command line.
  • Familiarity with
    ITIL/ITSM
    frameworks.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a high-pressure support environment and drive long-term resolutions.

Additional Details

  • This is a
    work-from-office
    role, Monday to Friday.
  • Candidates should demonstrate a
    problem-solving mindset
    and be comfortable in a fast-paced production support environment.

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