Customer Service Executive

3 weeks ago


Delhi, India MobiCrew Full time
MobiCrew is looking for a motivated customer service executive who will be at the forefront of all customer interactions for the brand. Candidate should be well-spoken, empathetic and passionate about delivering customer satisfaction and generating leads and positive reviews for us.

Responsibilities

Respond to all calls that come through the customer service line.Generate leads and conversions against inbound and outbound calls.Take care of enquiries, clarifications, service requests and grievances across all platforms including email, chatbot and social media.Lead outbound calling and raise awareness about our brand.

QualificationsBachelor's degree in any field from a reputed institution1-2 years of work experience.Strong communication and time-management skillsStrong speaking skillsFluency in EnglishProblem solver and solution oriented



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