Associate Director, COE, Insurance Provider Due Diligence

Job ID: 40108

Location: Bangalore, IN

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 17 Sept 2025

Job Summary

Analyst part of the team primarily responsible for conducting due diligence on Insurance Service Providers. The team's coverage is global, including both offshore and onshore products across Standard Chartered Bank's footprint.

Key Responsibilities

Strategy

• Awareness and understanding of the Group's business strategy and model appropriate to the role.

Business

• Lead team responsible for Insurance Service Provider (ISP) due diligence.
• Awareness and understanding of Insurance business, economic and market environment in which the Group operates.
• Good understanding of Insurance Domain both Life and GI.
• Good understanding on how to read Insurance company's Financial Statements.
• Good understating on Sanctions, AML, and ABC.
• Excellent analytical skills, be comfortable working with large data sets, and have a logical mindset with attention to detail
• Have strong knowledge of Excel, Powerpoint and VBA

Processes
Insurance Service Provider (ISP) due diligence.

• Deliver high quality due diligence for onboarding new ISP and renewing existing ISP.
• Review and ensure completeness and accuracy of the documents submitted for ISP due diligence.
• Co-ordinate with ISP, Country Banca team, PvB team, Group CFCC, Group Risk and Group Banca
• Effectively communicate the Status of the provider due diligence with relevant stakeholders on a timely manner.
• Update and maintain ISP tracker and ensure ISP are reviewed on a timely manner.
• Escalate on a timely manner as per escalation matrix on a timely manner.
• Archive the documentation as per Group policy.
• Support any Audit done on Group Banca
• Periodically review the Due Diligence process and suggest /implement improvements in concurrence with relevant stakeholders.
• Keep track of updates to group guidelines and update / enhance the Due Diligence process where required.
• Share monthly dashboard on the status of ISP and Product Due Diligence

Business Analytics

• The individual will source large sets of data from multiple sources (files, APIs, databases), transform and normalise the data, and present it in dashboards or similar visualisation tools to assist with reporting, management, tracking, and analysis of the data to draw insights and make recommendations. They will also be responsible for distribution of business performance for periodic reporting to management.

People & Talent

• Lead team through example and build the appropriate culture and values.

Risk Management

• Ensure all works to be processed and completed with full adherence to internally policies.

Governance

• Awareness and understanding of the regulatory framework, in which we operate.
• Closely work with country Banca teams to ensure our works fulfils the regulatory requirements and expectations relevant to the role.

Key stakeholders

• Group CFCC Team
• Group Risk Team
• Country Banca
• PvB Team
• Group COO Team
• Group Funds Team (ILP)
• Insurance providers

Other Responsibilities
Embed Here for good and Group's brand and values in Insurance Advisory; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); (List all responsibilities associated with the role)

Qualifications

• Education-Tertiary education
• Training-Minimum 5-7 years industry experience
• Certifications-Relevant irda certificationc(ic38) / loma / ains / cpcu
• Languages-English

Skills and Experience

• Financial Analysis
• Risk & Compliance Assessment
• Insurance Product Knowledge
• Data/Market Analysis and Interpretation
• Project Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.