Outbound Telesales Executive

3 weeks ago


Whitefield, India Blue Staunch Infotech Pvt Ltd Full time

We are an innovative BPO & IT outsourcing solutions provider catering to diverse industries and our client is Startup e-commerce company dedicated to delivering exceptional customer experiences. We're seeking a skilled Sales Telecaller to join our dynamic team and drive sales growth through effective customer engagement.

Key Responsibilities:

  • Making Outbound Calls: Reach out to potential customers to introduce products or services, address queries, and secure sales.

  • Lead Generation: Identify potential leads through effective questioning and conversation.

  • Customer Relationship Management: Build rapport with customers, understand their needs, and suggest suitable solutions.

  • Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.

  • Target Achievement: Meet or exceed daily, weekly, and monthly sales targets.

Essential Skills:

  • Excellent Communication: Clear and concise communication to effectively convey information and build rapport.

  • Active Listening: Pay attention to customer concerns and respond appropriately.

  • Problem-Solving: Ability to resolve customer complaints and issues efficiently.

  • Technical Proficiency: Familiarity with CRM tools and basic computer applications.

  • Time Management: Ability to manage high call volumes while meeting deadlines.

Qualifications:

  • Education: Bachelor's degree

  • Experience: Prior experience in telemarketing, sales, or customer service is preferred.

  • Language Prefer : Proficiency in English , Hindi and Kannada.

Timings :

Six Days a Work and General Shift.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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