Travel Agent

3 weeks ago

delhi, India Mercy Tourism Private Limited Full time
Mercy Tourism is a one-stop resource destination that provides travelers, tourists, students, pilgrims, corporate and multinational companies with a comprehensive range of services. We offer travel planning, ticketing, passport & visa assistance, car hiring, and hotel reservations. We are specialized in domestic tourism, international tourism, health tourism, and Edu – tourism with experts in every field guiding with complete knowledge and wisdom.
Responsibilities
Plan and promote accommodations and travel services
Selecting and hiring staff members based on their qualifications and experience levels
Maintaining knowledge about current trends in industry practices, laws, regulations, and technology in order to ensure compliance with standards
Establishing relationships with travel suppliers such as airlines, cruise lines, hotels, car rental agencies, etc.
Managing daily operations of a hotel, motel, or other hospitality facility, including hiring and training staff, developing budgets, and overseeing marketing efforts
Managing the marketing and promotion of tourism services offered by the company
Reviewing incoming reservations to ensure that they meet company standards and requirements
Developing strategies to increase tourism to the area through promotion of attractions, accommodations, events, or other offerings
Planning and preparing budgets for travel and tourism-related businesses such as hotels, resorts, airlines, cruise lines, or amusement parks
Identifying potential problems within the organization and developing solutions to improve efficiency and customer satisfaction
Book air and ground transportation for clients
Research to locate the best pricing and options according to client's specifications
Work to meet weekly and monthly sales goals as established by the company
Promote tours and vacation excursions through local media and PR channels
Coordinate with vendors and Create itinerary according to the client needs
Coordinate with other business partners in the travel community to facilitate a positive experience for clients
Book hotel reservations for guests in their desired location, ensuring their specifications for their stay are met
Organize and provide materials pertaining to potential locations and local tours to clients
Qualifications for Travel Agent
·      Proven experience organizing travel for business or personal use
·      Exceptional organizational skills are essential
·      Fluent in English, bilingual is preferred for communication with clients internationally
·      Customer service experience is preferred
·      Personal experience with both domestic and international travel is considered advantageous
·      Ability to understand clients travel goals and needs and exceed their expectations
·      Proficient with data entry and Microsoft Suite
·      Experience processing payment information and working with confidential information
·      Ability to locate the ideal travel options for clients upon a scheduled meeting detailing their travel aspirations

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