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Implementation Manager

2 months ago

kochi, India FinBox Full time

FinBox is a diverse team of problem solvers who believe that Digital Finance is the most effective way to drive financial inclusion. FinBox infrastructure is used by over 80+ companies to deliver credit to over 3 million customers every month. Come, do work that matters.


We are building infrastructure for the future of banking Using our tools; any company can embed & build financial products & services within their app.


Banks provide financial products & services - accounts/investments/lending & insurance. The next biggest bank won't be a bank. Banking will come to the apps you use & love.

It's already happening Here are some examples:


➢ You buy your trip insurance(financial product) on Goibibo(not a bank)

➢ Get your Buy Now Pay Later line(a lending product) on Dunzo(not a bank)

You can find out more about us at FinBox (dot) in .


At FinBox you will be redesigning the banking rails for the world as we are committed to building the next-gen embedded finance infrastructure that helps enterprises launch FinTech offerings in hours.


Join our team in this B2B2C role to transform how companies deliver credit (personal loans, BNPL, etc.) through personalized and instantaneous experiences to customers. The engine behind this transformation is FinBox's low-code tool and an API platform that empowers companies to quickly release new world-class products to their customers in months instead of years.


## About the Job


An Implementation Manager in FinBox will be responsible for overseeing the development & deployment of FinBox’s products (COTS or customized) and services in our customer’s environments. They ensure that projects are executed smoothly from start to finish, adhering to timelines, budgets, and quality standards

As an Implementation Manager, you are going to showcase your exceptional product knowledge and foster client relationships by delivering product demonstrations and responding to technical queries. You will be also responsible for testing existing integration with other vendors as per requested by the client. Your grit toward solving complexities and staying decisive can help us democratize finance.


## How You'll Contribute


Design and architect technical solutions based on customer requirements and business objectives

Collaborate with internal & external teams to define project scope, deliverables, and timelines

Develop implementation plans and strategies, considering scalability, performance, and security

Configure and customize software applications to meet client specifications

Troubleshoot and resolve technical issues during the implementation and post-implementation phases

Provide technical guidance and support to clients and internal teams throughout the implementation process

Collaborate with developers to develop and test customizations, extensions, and integrations

Conduct training sessions and create documentation to enable clients to effectively use the implemented solutions

Collaborate with the sales team to assist in pre-sales activities, including product demonstrations and technical discussions


**Who You Are **


A Bachelor’s degree in Computer Science & Engineering

3+ years of experience in implementing complex solutions in the Fintech space (especially Lending, LOS) – project management or implementation roles

Strong Understanding of designing and leading and integration flow

Hands-on experience in troubleshooting process execution problems and rectifying the error

Great understanding of running queries using SQL and running/testing APIs using tools like Postman which can help in a smooth integration experience

Experience in maintaining and adjusting existing integration solutions to reflect all changes in client’s and internal environments

Proven leadership and team management skills with a strong acumen for analytical and problem-solving

A great negotiator with effective communication skills

Marshal the least amount of resources available and ability to multitask


Other things to know:


Collaborate, Take Ownership, Innovate and Improve are our core mantras.


Benefits and Perks


Insurance for self and family

Gym memberships

Mental wellness benefits

Apple devices and other gadgets