Process Executive
3 weeks ago
Job Description:
Location : BangaloreQualification: Any GraduateExperience: Min - 1 year experienceShift : Night Shift
Any degree/Equivalent 3 years education post +2Proficient in working Excel and MS accessExcellent self-organization, Detailed oriented, Time management, good communication, learning ability and presentation skillsGood understanding of telecom domain knowledge would be an added advantagePreferred Location – Bangalore
Description -Good at analysis, to be able to conclude after the detailed analysisDetect any missing revenue/ unwanted cost and fix them, ideally keen to identify any opportunities that will improve overall customers marginDetect any data integrity and provide resolutionDetermined to close any identified issues related to client/customer’s customer etc..Good at presentation,Produce reports for any assigned projects and clearly mention about the achievements/challenges and road blacks which will help the project manager to take the next actionGood email etiquettesData analysis using different tools and databases(MS access tables) and arrive at the solutions OR approach a team who can provide the solutionArticulate any issues/queries to concerned team(account team/sourcing/carrier etc..) with clear requirementRigorous follow up until the issue is closed or to follow proper escalation metrics for any long pending issues and to monitor until closure
If interested, please share your updated resume along with below details toFull Name:Contact number:Email ID:Total Experience:Relevant Experience:Current CTC:Expected CTC:Notice Period:Current Location:Re-location to Bangalore(if-any):
Thanks & Regards,Talent AcquisitionInfosys BPM
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