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Intune Support Engineer
2 weeks ago
Job Description
Job Title -
Intune Support Engineer
Location - Bangalore
Experience - 2 - 10 Years
Job Requirements:• At least 2+ years of IT or Technical Support experience (in Tier 3 Intune support).• B.S. degree in Computer Science or equivalent experience.• Subject Matter Expert knowledge of one or more of the following domains:• Strong knowledge of: any Windows OS, Mobile device OS, Client/Server knowledge, understanding of Cloud services, Mobile device configuration and app deployment• Nice to have would include: Exchange, SCCM, Cloud products like Azure, Office 365 and Power Shell• Expert level industry experience with Mobile Device Management and Mobile Application Management, including Intune or third-party solutions.• Strong problem-solving skills includes troubleshooting, problem analysis and resolution, good judgment/decision making ability.• Genuine passion for technology and desire and aptitude to increase technical skill level required.
Preferred Technical Qualifications:
Identity• Working knowledge of ADFS• Active Directory concepts such as Kerberos, LDAP, Certificates and Security Groups.• Working knowledge of Secure Token Services (ADFS or similar)• Experience with network connectivity• Knowledge of Cloud Identity (Azure Active Directory, AAD Sync, Role-based access control)
App Dev• Programming background in PowerShell, C#, Java• Background in relational databases such as SQL• Familiar with Visual Studio or some other IDE• Debugging skills, aware of the concepts of stack, crash and able to review and understand code flow.
Windows Networking• Working knowledge or networking with clear understanding of TCP/IP, including CIDR, routing and DNS; understanding of HTTP/HTTPS, including the ability to capture and interpret Fiddler traces.• Understanding of proxy servers, firewalls, and VPN.• Understanding of 3rd party VPN solutions
Exchange• Exchange on-premises and/or Exchange Online.• Experience with troubleshooting and configuring mobile device email connectivity.• Knowledge of the Exchange ActiveSync communication protocol and mobile device mailbox policies.• Familiarity with Exchange Hybrid.
If you are excited to grab this opportunity, please apply directly or share your CV at
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