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CX Sales Cloud Techno/Functional
3 weeks ago
Education & Experience:BE, BTech, MCA , MBA in Marketing or equivalent preferred. Other qualifications with adequate experience may be considered.6+ years relevant working experience##Functional/Technical Knowledge & Skills:6+ years of relevant experience in delivering technology solutions in Oracle Sales Cloud space.Minimum 4-5 Years of Implementation experience in Oracle Sales Cloud with strong CRM Background. Total 6-10 Yrs. of experience.Candidate must have gone through at least one full project lifecycle of OSC implementation• Understand key concepts/modules like Account Management, Contact Management, Lead Management, Campaign Management, Opportunity Management etc.• Expertise in Job Roles and Duty for Data security and access privilege• Experience in Application Extension/configuration . create/modify Fields, Triggers, Object Workflows, Global Function etc.• Should have strong knowledge in Data migration from Other CRM product to Oralce Sales Cloud• Experience in Enterprise Application Integration• Good knowledge of Groovy scripting• Should have knowledge on Assignment Manager• Knowledge on OSC integrations with Email tools like MS Outlook is added advantage
Strong customer focus, excellent problem solving and analytical skills.Excellent communication skills.
We expect candidate to have:Minimum 4-5 Years of Implementation experience in Oracle Sales Cloud with strong CRM Background. Total 6-10 Yrs. of experience.Candidate must have gone through at least one full project lifecycle of OSC implementation• Understand key concepts/modules like Account Management, Contact Management, Lead Management, Campaign Management, Opportunity Management etc.• Expertise in Job Roles and Duty for Data security and access privilege• Experience in Application Extension/configuration . create/modify Fields, Triggers, Object Workflows, Global Function etc.• Should have strong knowledge in Data migration from Other CRM product to Oralce Sales Cloud• Experience in Enterprise Application Integration• Good knowledge of Groovy scripting• Should have knowledge on Assignment Manager• Knowledge on OSC integrations with Email tools like MS Outlook is added advantage
Strong customer focus, excellent problem solving and analytical skills.Excellent communication skills.# Personal Attributes:1. Self driven and result oriented2. Strong problem solving/analytical skills3. Strong customer support and relation skills4. Effective communication (verbal and written)5. Focus on relationships (internal and external)6. Strong willingness to learn new things and share them with others7. Influencing/negotiating8. Team player9. Customer focused10. Confident and decisive11. Values Expertise (maintaining professional expertise in own discipline)12. Enthusiasm13. Flexibility14. Organizational skills15. Values and enjoys coaching/knowledge transfer ability16. Values and enjoys teaching technical coursesNote: Should be flexible to work in rotational shifts if deployed on Support Projects
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