Chief Manager- Learning

3 weeks ago


Delhi, India HDFC Life Full time
What are we looking for?

- To work in the Learning & Development function for managing and administering online learning system, managing data and MIS, process compliance and audit.- Ensure effective relationship management with the L&D vendors and managing the agreements, pay-outs and resolving any issues related to the vendor managed activities.

What does the job entail?

Leverage GOAL (Learning Management System) and other L&D Tech Solutions to promote learning in the organization through effective deployment of courses, tracking completion of learning assignments and providing training effectiveness metrics.

Administration of LMS:

- Leverage LMS to track learning data of all employees to meet organizational and regulatory needs.- Create L & D processes and conduct audits.- Anticipate and identify risks in the L & D processes in the field and HO and mitigate.- Ensure that assessment and certification of each course are properly hosted on the LMS platform and tracking and reporting of assessment scores and NPS for classroom training programs.- Develop learning audit systems and audit score card for L&D functions and readiness for any internal and external Audits.- Ensure effective relationship management with the L&D vendors and managing the agreements, pay-outs and resolving any issues related to the vendor managed activities.

Training data and reports:

- Manage training data and create reports in LMS to meet the needs of internal and external stakeholders.- Support all functions by enabling availability of L & D data on coverage & test scores.- Manage L&D administration activities.- Provide business support to L & D through efficient administration of software services and physical assets.

Education & other Qualification:

- Graduate- 8-10 years experience in leading a team- Demonstrated capability of influencing stakeholders to drive desired results

Essential skills:

- Knowledge of insurance domain- Understanding of training methodologies & practices- Business Perspective- Domain Knowledge - Insurance Industry and HDFC Life Business Channels, products etc- Ability to manage cross functional projects Tech or non Tech L&D Projects.- Experience in managing team and coach them for their development- Project Management experience- Experience to work with any tech platform as administrator is an added advantage

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