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Presales- Voice Mitel Solution Architect

2 months ago

Delhi, India Syndrome NewEdge Full time

Presales Voice Mitel Solution ArchitectExp 9 + yearsJob Location-Mumbai Andheri EJob DescriptionDesign/build the Hosted Cloud Contact Center such as:Private Cloud: InstaCC Enghouse (CCSP) and Cisco HCS (ICCG) Platform.Public cloud: Cisco WebexCC, Genesys Pure Cloud and Amazon Connect.Experience in the areas of Presales, Consulting, Designing, Implementation and operation in Telecom Unified Communication & Collaboration, Contact Center, Cloud Transformation.Work closely on RFP, RFQ, Technical Bid Management, Technical Order Processing by translating customer requirements to clear solution design. Provided superior consulting to clients through effective interpersonal and presentation skills.Work closely with Domain SME’s from Voice, Network, Security, to design end to end solutionAssessment of technical risk, compliance and MSA.Designing solution in compliance with Dot, HIPAA, GDPR & PCIDSSActivelysupport, at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.