CFTS- Technical Support Engineer 2- Routing
2 months ago
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Job Description:
Position: Technical Support Engineer 2
Business Unit: Juniper TAC -Customer Focused Technical Support
Summary:
This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products. This is an Individual Contributor Role Troubleshoot issues related to configuration, hardware and software, replicate customer environments and network problems in the lab. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and influence business. Take ownership for problem resolution, problem reproduction. Be a fast learner and keep pace with newer technologies Participate in initiatives such as create Knowledge Base and Whitepapers. Work with CFTS Lead Engineers, Engineering, and Advance Services teams on critical customer escalations. Available to work in shifts and cover weekends rotations.Experience
2 + years of experience in IP Network Routing domain - Troubleshooting, implementation, design etc.Primary Skills
* Excellent Customer handling and communication (verbal and written) skills
* Excellent problem solving skills.
* In depth knowledge of IP Packet flow
To be proficient in any 2 of the following technologies
* Layer 3 Technologies (OSPF, ISIS, BGP, ICMP, UDP, TCP, QoS, VRRP,)
* Layer 2 Technologies (Ethernet, VLAN, STP, ARP, LACP, stacking/virtual-chassis)
* Security Technologies (Firewalls, IPSec, GRE, IDP/IDS, IPS, Dos, clustering)
Understanding/Exposure/Expertise in one or more areas will add weightage
* MPLS, MPLS-TE
* Multicast technologies PIM, NG-MVPN
* Data center Fabric and IP CLOS networks
* SDN/NFV/OpenStack/Cloud
Prefer to have platform Knowledge (Routers/Switches/Firewalls) in one or more: -
Juniper, Cisco, Palo Alto, Arista, Huawei and others.
Traffic generators (Ixia, Agilent)/ traffic simulators, protocol analyzers, testers etc .
Preferred Certifications – JNCIA, JNCIS, JNCIP, JNCIE, CCNA/CCNP/CCIE
About Juniper Networks
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, colour, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
ABOUT JUNIPER NETWORKS
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
-
Technical Support Engineer 2- Routing
2 months ago
bangalore, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
Technical Support Engineer
5 days ago
bangalore, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
82633P-Technical Support Engineer 3
2 months ago
bangalore, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
Technical Support Engineer
5 days ago
bangalore, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
Technical Support Engineer
2 weeks ago
bangalore, India Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...
-
Technical Support Engineer
3 days ago
bangalore, India Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...
-
Technical Support Engineer
5 days ago
bangalore, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
Technical Support Engineer 3- Security
4 days ago
bangalore, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
bangalore, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
Technical Support Engineer 2
5 days ago
bangalore, India Broadcom Inc. Full timePlease Note : 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Job Description: Business Summary: VMware by Broadcom is the leader in...
-
Sr. Technical Support Engineer
1 week ago
Bangalore, India CommScope Full timeJob Description – Senior Technical Support Engineer CommScope’s Venue and Campus segment incorporates Ruckus Network’s, which focuses on enabling wireless and wired connectivity across complex and varied networks. It offers dedicated engineering and Customer Service and Support resources to our customers across a spectrum of verticals...
-
Sr. Technical Support Engineer
1 week ago
Bangalore, India CommScope Full timeJob Description – Senior Technical Support Engineer CommScope’s Venue and Campus segment incorporates Ruckus Network’s, which focuses on enabling wireless and wired connectivity across complex and varied networks. It offers dedicated engineering and Customer Service and Support resources to our customers across a spectrum of...
-
Technical Support Engineer
2 weeks ago
bangalore, India Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...
-
Sr. Technical Support Engineer
1 week ago
Bangalore, Karnataka, Karnataka, India CommScope Full timeJob Description – Senior Technical Support Engineer CommScope’s Venue and Campus segment incorporates Ruckus Network’s, which focuses on enabling wireless and wired connectivity across complex and varied networks. It offers dedicated engineering and Customer Service and Support resources to our customers across a spectrum of verticals including...
-
Network Security Engineer
2 months ago
Bangalore, India Kiash Solutions LLp Full timeMust have:The Roles and Responsibility of the Network & Security Support Engg covers the following guidelines for L2 level profiles:- Network and Security engineer will have to provide primary Level-2/2.5 support for Incidents, Change and request tickets by troubleshooting / analyzing across Client network.- Execute changes and periodic device upgrade,...
-
Technical Support Engineer
2 weeks ago
bangalore, India Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical support Engineer to contribute to the success of...
-
Engineer – Routing/Security TAC
2 months ago
bangalore, India Versa Networks Full timeEngineer – Routing/Security TACLOCATION: BANGALORE, CHENNAIAbout UsVersa Networks, Inc. is a leader in next-generation Software Defined solutions and architectures, with large global deployments in the space of SDWAN and SASE (Secure Access Service Edge). Versa provides an endto-end solution that both simplifies and secures the WAN/branch office...
-
Network Engineer
3 weeks ago
Bangalore, India gethyr Full timeJob Description :Network Architecture Design :- Design and implement secure, scalable, and high-performance network architectures to support high frequency trading activities.- Collaborate with stakeholders to understand business requirements and translate them into technical solutions.- Ensure network designs meet industry best practices and compliance...
-
Network Engineer
2 weeks ago
bangalore, India gethyr Full timeJob Description :Network Architecture Design :- Design and implement secure, scalable, and high-performance network architectures to support high frequency trading activities.- Collaborate with stakeholders to understand business requirements and translate them into technical solutions.- Ensure network designs meet industry best practices and compliance...
-
Network Support Engineer
2 weeks ago
bangalore, India Vays Infotech Pvt Ltd Full timeCompany DescriptionVays Infotech Pvt Ltd is an experienced IT products and services organization based in Bengaluru. Known for strong customer services and technical capabilities, we have a diverse clientele across various industries. Since our inception as a service provider for a leading computer manufacturer, we have expanded our services to include data...
