Lead - Customer Experience

1 week ago


Navi Mumbai, India ICICIDirect Full time

Job Responsibilities:- To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retention- Analyze end-to-end journeys (



  • Navi Mumbai, India ICICIDirect Full time

    Job Responsibilities:To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retentionAnalyze end-to-end journeys (


  • Navi Mumbai, India ICICIDirect Full time

    Job Responsibilities:- To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retention- Analyze end-to-end journeys (


  • Navi Mumbai, India ICICIDirect Full time

    Job Responsibilities: To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retention Analyze end-to-end journeys (


  • Navi Mumbai, India ICICIDirect Full time

    Job Responsibilities: To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retention Analyze end-to-end journeys (


  • Navi Mumbai, India ICICIDirect Full time

    Job Responsibilities:- To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retention- Analyze end-to-end journeys (account opening, KYC, trading, fund transfers, support). Identify pain points and opportunities for simplification.- Set up...


  • Navi Mumbai, India ICICIDirect Full time

    Job Responsibilities: To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retention Analyze end-to-end journeys (account opening, KYC, trading, fund transfers, support). Identify pain points and opportunities for simplification. Set up...


  • navi mumbai, India ICICIDirect Full time

    Job Responsibilities: To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retention Analyze end-to-end journeys (account opening, KYC, trading, fund transfers, support). Identify pain points and opportunities for simplification. Set up...


  • Navi Mumbai, India ICICIDirect Full time

    Job Responsibilities: To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retention Analyze end-to-end journeys (account opening, KYC, trading, fund transfers, support). Identify pain points and opportunities for simplification. Set up...


  • Navi Mumbai, India ICICIDirect Full time

    Job Responsibilities:To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retentionAnalyze end-to-end journeys (account opening, KYC, trading, fund transfers, support). Identify pain points and opportunities for simplification.Set up feedback...


  • Navi Mumbai, India ICICIDirect Full time

    Job Responsibilities:To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retentionAnalyze end-to-end journeys (account opening, KYC, trading, fund transfers, support). Identify pain points and opportunities for simplification.Set up feedback...