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Italian Travel Advisor
2 weeks ago
About the project:
You will be providing services for Italian-speaking clients of an online travel agency based in Barcelona, Spain, that offers deals in regular and charter flights, low-cost airlines, hotels, car rental, dynamic packages, holiday packages and travel insurance. It also collaborates with more than 450 airlines on 155,000 different routes as well as with more than 855,000 hotels around the world in 40,000 destinations.
- Work location: Lisbon
- Working Hours: Full-time (40 hours/week) Monday –Sunday – 23:00-8:00
Your tasks:
- Maintain high satisfaction standards and consistently surpass customer expectations while managing bookings, queries, and requests.
- Take ownership and responsibility, demonstrating resilience and the ability to positively influence outcomes.
- Resolve problems by applying established policies, procedures, and tactics, while also thinking creatively when standard methods fall short.
- Remain flexible and maintain a positive mindset in the face of constant change.
What you need:
- Fluency in Italian language (must be at least C2)
- Fluent in English language (at least C1)
- Ability to communicate clearly and effectively
Offer:
- Full time contract
- Total Salary: 1040-1160 euros gross / month
- Private Health and Dental Insurance Since day 1 (free after 6 months)
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