Duty Manager

2 weeks ago

Thane, India Seven Eleven Club & Hotels Full time

Job description

Company Description

Spread over ten acres, Seven Eleven Club is a premier destination in Mira Bhayandar. We offer world-class amenities and exceptional experiences to our members. With multiple sports facilities, pool-side restaurants, spa and salon services, party lawns, banquet halls, and more, we strive to make every visit memorable.

Role Description

This is a full-time on-site role for a Duty Manager at Seven Eleven Club. The Duty Manager will be responsible for overseeing day-to-day operations, managing staff, ensuring customer satisfaction, and maintaining the overall quality of services provided. The Duty Manager will also handle customer inquiries, resolve complaints, and coordinate with other departments.

Qualifications

  • Excellent communication and interpersonal skills
  • Strong leadership and problem-solving abilities
  • Ability to multitask and work under pressure
  • Experience in managing teams and customer service
  • Knowledge of facility operations and safety protocols
  • Flexibility to work evenings, weekends, and holidays
  • Proficiency in computer systems and basic office software
  • Relevant certification or degree in hospitality management or related field is a plus

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