Site Reliability Engineer

1 day ago


Uncha Samana, India Majid Al Futtaim Full time
The Staff Platform Engineer 1 plays a role of Technical Lead. He has the capability to lead one the Platform Engineering team from technical side. He defines, implement and maintain the Platform Engineering Best Practices across BF & BVs.He can work on architectural design individually. He has complex problem-solving capability.He also mentor junior and mid-level engineers and handle high-priority platform-related issues will.He/she will also be responsible for focusing on value creation, growth and serving customers with full ownership and accountability and delivering exceptional customer and business results, embracing a non-hierarchical culture of collaboration, transparency, and trust.Key Responsibilities-Platform Engineering:Lead the implementation of critical platform enhancements.Mentor and guide mid-level engineers.Develop programs to scale mentorship and knowledge-sharing initiatives.Collaborate with leadership on shaping the overall technology strategy.He is the one who can contribute comfortably on all the verticals of SRE - Infrastructure as a code, Logging, Monitoring, Security, CICD, developers Empowerment, CostingHe can handle, drive all critical P0, and do the RCA and ensure the availability.He should be able to technically mentor the team, drive innovation.Lead capacity planning initiatives, collaborating with cross-functional teams to optimize infrastructure resources.Owns Upgrades and maintenance of critical Platform Components like Kubernetes, Istio, DB’s, Kafka.Take a leadership role in incident response, ensuring rapid and effective resolution of critical issues.Lead and Participate in the design and implementation of software architecture to ensure system reliability and performance.Innovate and identify the bottlenecks and drive the Poc with team members.Lead the design and implementation of platform solutions.Think Reliability first for each infra component but still need some help/validation in looking at the long term picture.Contribute to the establishment of best practices.Participate in on-call rotations, responding promptly to production outages, and providing operational support to ensure seamless system functionality.Contribute to the continuous monitoring and maintenance of system performance, proactively identifying and addressing potential issues.Utilize analytical skills to meticulously analyze and debug software application issues, demonstrating the ability to identify root causes and implement robust solutions.Efficiently troubleshoot basic platform-related problems, ensuring quick and effective resolution to minimize impact on operations.Proactively identify opportunities for process improvement and efficiency gains within the platform engineering domain.Minimum Qualifications/educationBachelor’s degree in Computer Science, Software Engineering, or a related fieldMinimum experience7-9 years of experience in related functionSkillsSubstantial experience in platform engineering.Define and implement advanced automation strategies, leveraging cutting-edge tools and technologies.Proven expertise in designing large-scale platforms.Strong hold with highest proficient with Domains containerization (Docker, Kubernetes).Identify opportunities for efficiency gains and implement strategies for continuous improvement.Proven Experience in setting up Kafka, Elastic Search Infrastructure from scratch.Contribute significantly to the architectural design of systems, ensuring they meet the highest standards of reliability, scalability, and performance.Strong Communication and collaboration skillsStrong understanding with cloud platforms (AWS, Azure, GCP)Strong expertise in Cloud Design and Help Development teams implement architectures with Best PracticesStrong Experience with Database Administration like Perform database administration tasks including automation, performance monitoring and tuning and query optimization and data archiving, indexing strategies.Strong experience in developing Helm charts, Custom resource Definitions, Advanced Tooling for Kubernetes.Demonstrated Experience in Advanced CCID like reducing Build Time, Deployment time and DORA Metrics for Deployments.Demonstrated Experience in developing SLI, SLO Dashboards per Business Vertical and maintaining overall SLIExtensive experience in platform engineering.In-depth knowledge of cloud services and infrastructure as code.Strong leadership and communication skills.Strong experience in delivering Highly available, Fault Tolerant solutions.In-depth knowledge on Kubernetes advance concepts, Istio – Service Mesh and Load BalancingAble to understand technical opportunities and easily translate them into software requirement.Knowledge of e-Commerce ecosystem and value chain from both a business and a technical standpointEffective verbal and written communication skills for collaborating with team members;

expertise in convertingtechnical messages into clear messages that outline why change is needed that appeals to key business personas and non-technical stakeholdersStrong ability to articulate the big picture with or without details and work in ambiguous situationsStrong business communication and presentation skillsStrong English language skills (Speaking, Reading and Writing) with exceptional business writing, Arabic is a plus

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