
Health care customer care
4 weeks ago
Salary - 4.5 lpa
Exp - 2 years
Role Description
This is a full-time on-site role for a Health Care Customer Care professional, located in Bengaluru. The role involves providing excellent customer support, addressing customer queries, and ensuring customer satisfaction. Day-to-day tasks include managing customer interactions, resolving issues, and maintaining accurate records of customer interactions. The role also requires analyzing customer feedback to improve service delivery.
Qualifications
- Customer Support and Customer Service skills
- Strong Customer Satisfaction orientation
- Excellent Communication skills
- Analytical Skills to evaluate and improve service delivery
- Ability to work effectively in a team-oriented environment
- Bachelor's degree in a relevant field is preferred
- Experience in the healthcare industry is a plus
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