RDS Service desk

RDS- Remote Desktop SupportJob Description:4+ years of service desk experience.1. Extensive experience in PC troubleshooting and has technical support experience in Windows environment.2. Troubleshooting browser issues , VPN clients ,Internet issues (Wired & Wireless),Outlook issues ,other OS related troubleshooting3. Experience in troubleshooting Bit locker...

RDS- Remote Desktop SupportJob Description:4+ years of service desk experience.1. Extensive experience in PC troubleshooting and has technical support experience in Windows environment.2. Troubleshooting browser issues , VPN clients ,Internet issues (Wired & Wireless),Outlook issues ,other OS related troubleshooting3. Experience in troubleshooting Bit locker...

Work with customers to understand their needs and requirements for Print Service tool implementation. - Develop and present a roadmap for Print service tool implementation that meets the customer s needs and requirements. - Work with the technology team to develop and implement the roadmap. - Provide support to customers during and after implementation. -...

**Job Description**: - Work with customers to understand their needs and requirements for Print Service tool implementation. - Develop and present a roadmap for Print service tool implementation that meets the customer s needs and requirements. - Work with the technology team to develop and implement the roadmap. - Provide support to customers during and...

ROLE :SERVICE DESK (Technical Voice Support)LOCATION : PuneJOB DESIGNATION :IT service deskJOB DESCRIPTION :Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple...

Work with customers to understand their needs and requirements for Systrack tool implementation. - Develop and present a roadmap for Systrack tool implementation that meets the customer s needs and requirements. - Provide support to customers during and after implementation. - Processes of Service Desk - Incident Management and other ITIL processes would be...

**Job Description**: - Work with customers to understand their needs and requirements for Systrack tool implementation. - Develop and present a roadmap for Systrack tool implementation that meets the customer s needs and requirements. - Provide support to customers during and after implementation. - Processes of Service Desk - Incident Management and other...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role**:Service Desk** Experience: 1-2 Years Salary Upto 3.5Lpa Location: Pune **Job Description**: - Excellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on **VPN, O365, remote support, active directory,...

**SERVICE DESK** **-** **(** **0096152** **)** **Description** Support Coverage: ** 24x7 (Rotation of shifts) 2- 3 years of Phone support experience Mandatory 3+ years of Windows Technical Service desk experience is necessary. Exceptional customer service orientation Excellent communication skills, both written and verbal Disciplined, systematic...

Work with customers to understand their needs and requirements for Print Service tool implementation. Develop and present a roadmap for Print service tool implementation that meets the customer s needs and requirements. Work with the technology team to develop and implement the roadmap. Provide support to customers during and after implementation. Working...