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Genesys IVR Developer
3 weeks ago
Qualifications2+ years relevant experience required developing applications in Genesys Composer2+ years relevant experience required using GRAT and GREExperience with Genesys PlatformEnterprise-scale IVR application development experienceKnowledge of Core Java, Servlets, JSP, Web-Services, REST based micro-services, JAVA/J2EE.Experience in NLP (Natural Language Processing) & NLU (Natural Language Understanding), ML (Machine Learning), Conversational AIExperience with CI/CD (Git, Jenkins, Maven, etc.)Experience with agile and scrum development methodologies.Experience with web services integrationExcellent troubleshooting and analytical skills in a complex, distributed environmentNice to have:Nuance grammar development experienceExperience in automated testing desiredKnowledge of SQL and experience with relational databasesExperience with Spring frameworkKnowledge in Azure Bot Service, Azure Cognitive services (ex: LUIS.ai), and QA maker Microsoft Bot framework is highly desirableBachelor’s degree in a technology discipline or equivalent experienceExperience with web server like TomcatWe offer:Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.Work From Anywhere Culture : make the most of the flexibility that comes with remote work.Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.Global Impact : collaborate on impactful projects for top global clients and shape the future of industries.Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
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Amritsar, Punjab, India Miratech Full timeJob DescriptionWe are looking for a Genesys IVR Developer to join our team, who will help us work on solutions and implement technologies that will improve user experienceResponsibilities:Develop the IVR code from pre-defined requirementsDevelop, maintain and support complex solution requirementsWork with Dialog modules for voice recognition, AI and...
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Genesys IVR Developer
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amritsar, India Miratech Full timeJob DescriptionWe are looking for a Genesys IVR Developer to join our team, who will help us work on solutions and implement technologies that will improve user experience. Responsibilities: Develop the IVR code from pre-defined requirements Develop, maintain and support complex solution requirements Work with Dialog modules for voice recognition, AI and...
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Genesys IVR Developer
5 days ago
Amritsar, Punjab, India Miratech Full timeJob DescriptionWe are looking for a Genesys IVR Developer to join our team, who will help us work on solutions and implement technologies that will improve user experience. Responsibilities: Develop the IVR code from pre-defined requirements Develop, maintain and support complex solution requirements Work with Dialog modules for voice recognition, AI and...
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amritsar, India Miratech Full timeJob DescriptionWe are looking for a Genesys IVR Developer to join our team, who will help us work on solutions and implement technologies that will improve user experience. Responsibilities: Develop the IVR code from pre-defined requirements Develop, maintain and support complex solution requirements Work with Dialog modules for voice recognition, AI and...
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Genesys IVR Developer
4 weeks ago
Amritsar, India Miratech Full timeJob DescriptionWe are looking for a Genesys IVR Developer to join our team, who will help us work on solutions and implement technologies that will improve user experience.Responsibilities:Develop the IVR code from pre-defined requirementsDevelop, maintain and support complex solution requirementsWork with Dialog modules for voice recognition, AI and...
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Amritsar, India Miratech Full timeJob DescriptionWe are looking for a Genesys IVR Developer to join our team, who will help us work on solutions and implement technologies that will improve user experience.Responsibilities:Develop the IVR code from pre-defined requirementsDevelop, maintain and support complex solution requirementsWork with Dialog modules for voice recognition, AI and...
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amritsar, India Miratech Full timeJob DescriptionWe are looking for a Senior Software Development Engineer in Test with strong Java development experience to join our team.The world’s largest Healthcare company is going through a Customer Experience transformation and Miratech is the TRUSTED PARTNER in this journey. The project includes transitioning the IVR/Routing application from...
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Amritsar, Punjab, India Miratech Full timeJob DescriptionWe are seeking a CCAI BOT Developer to join our Cutting Edge Bot team and contribute to the development of a groundbreaking new Bot. As a part of this team, you wil work on implementing a cutting-edge bot solution across multiple cloud platforms. The primary objective is to create a bot leveraging Google Cloud Platform (GCP) technology,...
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Amritsar, India Miratech Full timeJob DescriptionWe are looking for a Senior Software Development Engineer in Test with strong Java development experience to join our team.The world’s largest Healthcare company is going through a Customer Experience transformation and Miratech is the TRUSTED PARTNER in this journey. The project includes transitioning the IVR/Routing application from...
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Amritsar, Punjab, India Miratech Full timeJob DescriptionWe are looking for a Senior Software Development Engineer in Test with strong Java development experience to join our team.The world's largest Healthcare company is going through a Customer Experience transformation and Miratech is the TRUSTED PARTNER in this journey. The project includes transitioning the IVR/Routing application from Legacy...
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amritsar, India Miratech Full timeJob DescriptionWe are looking for a Senior Software Development Engineer in Test with strong Java development experience to join our team.The world’s largest Healthcare company is going through a Customer Experience transformation and Miratech is the TRUSTED PARTNER in this journey. The project includes transitioning the IVR/Routing application from...
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Amritsar, India Miratech Full timeJob DescriptionAre you a forward-thinking engineer with the expertise to make waves globally? Here's your chance to be part of our Splunk Observability (ITSI) project, spanning across EMEA countries as part of the ongoing Genesys Engage initiative.As a pivotal member of our team, you'll play a crucial role in our global-scaled project, focusing on the...
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amritsar, India Miratech Full timeJob DescriptionAre you a forward-thinking engineer with the expertise to make waves globally? Here's your chance to be part of our Splunk Observability (ITSI) project, spanning across EMEA countries as part of the ongoing Genesys Engage initiative.As a pivotal member of our team, you'll play a crucial role in our global-scaled project, focusing on the...