TeMIP Engineer L3

3 weeks ago

Chennai, India Neev Full time

Job Description – L3 TeMIP Engineer
Education & Experience Required

  • Bachelor's degree in Computer Science, Electronics, Telecommunications, or a related field.
  • 6 to 8+ years of professional experience in telecom/IT operations.

Mandatory Skills
Core Expertise:

  • Strong working knowledge of TeMIP and OpenNMS for fault and event management.
  • Proficient in Linux basics: command-line operations, system navigation, and basic scripting (shell/awk/sed).
  • Solid understanding of telecom OSS, including alarm flow from EMS (Element Management System) to NMS.
  • Familiarity with fault management processes and alarm correlation mechanisms.
  • Ability to conduct system health checks, monitor TeMIP processes and services, and perform first-level fault/incident analysis.

Technical Knowledge

  • Alarm handling: enrichment, resync, TeMIP filters/rules.
  • Experience with TeMIP low-level filters: Corrective, Tap, Transient, Threshold, Heap, and Toggling filters.
  • Knowledge of Alarm Beautifier for improving alarm readability and operator efficiency.
  • Proficiency in trap testing, TCP log collection, and log analysis for diagnostics.
  • Direct NMS/EMS integration (TCP_CC/TELNET/TCP_CC2/OPEN_CC creation, net-snmp configuration).
  • Ability to design custom solutions based on operational requirements.

Operational Responsibilities

  • Regular reporting and escalation of recurring or critical issues to L3 support teams, tracking through closure.
  • Preparation of SOPs, workarounds, and documentation of known issues.
  • SSL Certificate Renewal: Tracking, coordination with security teams, and seamless renewal.
  • Application Upgrade in SIT/DEV: Performing pre-upgrade checks, assisting with deployments, and validating post-upgrade functionality.
  • Willingness to work in a 24x7 rotational shift environment.

Preferred Skills (Nice To Have)

  • Scripting experience (Shell/Python) for automation of routine tasks.
  • Exposure to ITIL processes (Incident, Problem, Change Management).
  • Understanding of SNMP, syslog, and telemetry protocols.
  • Experience with reporting tools and KPI/metrics dashboards.
  • Strong communication, documentation, and teamwork skills.
  • Ability to work independently as well as collaboratively.

Key Attributes

  • Strong analytical and problem-solving skills.
  • Ability to handle critical situations with minimal supervision.
  • Process-oriented with a focus on continuous improvement.
  • Customer-focused mindset with strong ownership of deliverables.

Skills: temip,ems,nms,reporting,linux operating system,telecom oss,alarm beautifier,snmp,syslog,telemetry

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