Audio Visual Manager

2 months ago

bangalore, India Tata Consultancy Services Full time

Role: Audio Visual Engineer

Location: Bangalore

Experience: 3 - 10 Years


Roles and responsibilities :

• Provide and support corporate Audio-Visual Solutions to enable business units to communicate successfully.

• Align AV solution standards and practices, in order to ensure that systems perform at the highest level of consistency providing an optimum audio-visual experience for our customers/clients.

• Duties include Checking all conference rooms including MTR rooms daily, scheduling, and working with customers to meet their AV requirements.

• Required to exercise good judgment in determining solutions to a variety of problems of moderate scope and complexity.

• Represents department in project meetings and is required to exchange information and coordinate/integrate project tasks with others.

• Position works closely with other IT divisions, Desktop Field Services, Facilities, and Networking teams etc.

• This position will encompass entry level audio/visual knowledge and carry the job duties responsible for providing Tier 1 and some Tier 2 audio/visual support.

• In addition, support includes providing direction, training and general use of AV in meeting and event spaces.

• AV inventory of all Conference room.

• He should have knowledge of connecting VC call, audio call. Should be able to replace lamp & Lens in projector etc.

• He should be able to do minor soldering work in case need. He should have basic knowledge of all type of Audio connectors, Audio conferencing, VC, Projector, Screen, MTR, live streaming, production setup, Maintaining asset inventory and checklist etc.

• Possess an entry level knowledge set to assist in the productions for our onsite internal events and offsite external video production events.

• Provide Audio/Visual systems tier 1 support as well as meeting support and end user training.

• Supports Audio/Visual systems, new product testing/implementation

• Administer field support problem triage/problem solution/resolution

• Must be self-sufficient with excellent time management skills. Executive level customer service with the innate sense of urgency, diplomacy and effective verbal communication skills is essential.

• Should have Good communication written, speaking in English, Hindi & local language.

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