Standard -Customer Support Manager New Test
4 weeks ago
Position Summary with Job Responsibilities
This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network
Education
/ - Mechanical Engineering / Automobile Engineering
Work Experience
1. 5 – 7 Years
2. Experience in Automobile Industry
Tata Motors Leadership Competencies
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectationsDeveloping Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excelDriving Execution - Translating strategy into action and executionLeading by Example - Encouraging and following ethical standardsLeading Change - Recognizing the need for change, initiating and adapting to changeMotivating Self and Others - Inspiring teams and individuals
Functional Competencies
Strong analytical and Problem solving skills2. Customer FocusSales & Marketing skillsInterpersonal Skill
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